Principal Product Owner - Governance, Risk & Compliance Technology

About the role

We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank.

Responsibilities

• Review and prioritize incoming requests from GRC Strategy and business stakeholders
• Facilitate backlog grooming and refine epics, features, and user stories
• Conduct stakeholder meetings to clarify needs, define value, and align on priorities
• Lead or participate in Agile ceremonies (daily standups, sprint planning, PI planning)
• Partner with architects and engineers to ensure solution feasibility and alignment
• Monitor delivery progress, remove blockers, and adjust priorities as needed
• Review delivered functionality and validate against business outcomes
• Communicate updates, risks, and progress to leadership and stakeholders
• Track metrics and outcomes to inform roadmap adjustments

General Function

The Principal Product Owner will be responsible for:

• Partnering with Lines of Business teams, business functions, and IT teams to define product needs and opportunities across the Bancorp
• Collaborating with business, technology, and analytics partners to prioritize, articulate and deliver new features from ideation through production release in Agile development, ensuring key outcomes are being met
• Defining, developing and leading the implementation of product roadmap deliverables, capabilities, and adoption, supporting business outcomes
• Deciding in complex situations to drive key outcomes in support of regulatory & compliance needs, new revenue growth, process optimization, & other business-wide analytics needs
• Staying informed on new technologies and pushing boundaries to introduce new and innovative solutions to build trust and exceed customer expectations and outcomes
• Acting as a change agent for technologies and supporting processes by leveraging Agile practices to maximize results measured by performance and availability, business agility, technology freshness, and cost optimization
• Responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures as defined
• Accountable for always doing the right thing for customers and colleagues and ensuring that actions and behaviors drive a positive customer experience
• While operating within the Bank's risk assessment, achieving results by consistently identifying, assessing, managing, monitoring, and reporting risks of all types
• Supporting and adhering to all governance processes as defined by Enterprise

Essential Duties & Responsibilities

• Inspire and motivate teams to deliver on the strategy and roadmap for continuous growth and improvement of product outcomes and experience
• Lead and drive an agile mindset across product teams. Lead in this transformation across peer teams and line of business partners
• Drive the continued transformation from a project-based to a product-based organization. Partner with peer teams to drive this approach broadly
• Collaborate with cross-functional teams to gain agreement/approval/guidance, including lines of business, operations, legal, compliance, information security, fraud, and related functions
• Provide transparency and ongoing communications with line of business partners/key stakeholders
• Able to solve problems and make decisions in support of the team, with a focus on driving the greatest outcome for the product and the Bank
• Collaborate with Agile Squad on creating and maintaining a healthy product backlog, creating/reviewing/accepting; backlog items (user stories, defects, technical spikes, etc.); including participating in agile team ceremonies such as sprint reviews/demos
• Partner with level 1 / 2 support teams, if applicable, to understand all issues associated with the product
• Engage with research team to define and implement customer usability testing, concept. validation, and co-creation studies to gain insights and identify customer needs and solutions
• Continuous understanding of the customer. Partnering with design, user experience and analytics colleagues to ensure an intuitive customer-research led product features that meets customer needs
• Maintain and provide product information to users and partners for training and other documentation
• Establish annual goals, objectives and outcomes for product(s); Track and monitor key performance indicators
• Actively monitor industry trends; participate in industry forums, professional associations, conferences, etc.

Supervisory Responsibilities

None.

Minimum Knowledge, Skills And Abilities Required

• 8+ years of related experience required
• Demonstrated success in strategic development and program execution
• Experience working in Agile development preferred
• Solid product management background preferred; Strong presence with ability to interact with and influence all levels of the organization
• Strong consultative and well-articulated communication and writing skills with the ability to interact and influence at all levels of the organization
• Business acumen and understanding of business processes related to your product and customers
• Inclusive leadership skills with ability to promote a work environment that fosters creative thinking and innovation
• Able to have fun and a willingness to try new things and challenge the status quo
• Effortlessly collaborative with strong intellectual curiosity and creative problem solving
• Strong analytical skills with ability to work through complex concepts/data and present well thought-out, simple solutions
• Able to self-motivate and work well independently and with different teams; A self-starter with the ability to work in a fast-paced environment with minimal supervision

Pay

Total Base Pay Range: $96,500.00 - $207,500.00 USD Annual

Schedule

N/A