Principal, Product Manager - Services Platform

Position Summary

At Walmart, we're building the world's most accessible, intelligent, and trusted services platform—connecting millions of customers with the services they need, when and how they need them. We are seeking a Principal Product Manager to lead the strategy, vision, and execution of customer and platform experiences that power Walmart's growing portfolio of services.

What you'll do...

• Shape and drive product strategy across multiple related products, leveraging deep domain expertise and data-driven insights.
• Own complex customer problems and product requirements, considering upstream and downstream impacts.
• Develop and manage product roadmaps, ensuring alignment with business priorities and technical feasibility.
• Guide cross-functional teams through product lifecycle stages, including MVP creation, launch planning, and optimization.
• Establish scalable mechanisms for gathering customer feedback and usage data to inform prioritization and validation.
• Influence enterprise decisions through compelling narratives grounded in market and customer insights.
• Mentor product managers and promote best practices to elevate product management discipline.

About The Team

The Services Platform team is building the operating system for Walmart's current and future services businesses. We develop the shared capabilities that power service discovery, scheduling, fulfillment, communications, personalization, and customer engagement across Walmart's growing services ecosystem. By combining AI, machine learning, platform engineering, and customer-centric design, we are creating intelligent experiences that seamlessly connect digital and physical service journeys while enabling rapid expansion into new service categories.

What you'll bring...

• Proven expertise in product strategy and roadmap development across multiple related products.
• Strong stakeholder management skills with the ability to influence cross-functional teams and senior leadership.
• Demonstrated experience in data-driven decision making, leveraging analytics and experimentation to guide product direction.
• Deep understanding of product lifecycle management, including MVP creation, launch execution, and post-launch optimization.
• Proficiency in design thinking and customer journey mapping to translate insights into actionable product requirements.
• Ability to lead complex initiatives with strategic vision and operational rigor.
• Experience mentoring product managers and promoting best practices within product teams.

Additional Compensation

Additional compensation for certain positions may also include: Stock

Minimum Qualifications

• Option 1: Bachelor’s degree in computer science, engineering, or related area and 9 years’ experience in product management.
• Option 2: 11 years’ experience in product management or related area.

Preferred Qualifications

• Master’s degree in Computer Science, Engineering, Business Administration, or related area and 8 years’ experience as a product manager, ideally working on consumer-facing, large-scale, highly complex B2B/C products.
• Supervisory experience.
• We value candidates with a background in creating inclusive digital experiences, demonstrating knowledge in implementing Web Content Accessibility Guidelines (WCAG) 2.2 AA standards, assistive technologies, and integrating digital accessibility seamlessly.

Primary Location

814 Respect Dr, Bentonville, AR 72716, United States of America

Additional Information

• Walmart and its subsidiaries are committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.

• The annual salary range for this position is $110,000.00 - $220,000.00