Principal Product Manager, Interoperability & Network

About the role

We're hiring a Principal Product Manager to own the roadmap for FHIR-based interoperability and the b.well Network. This is a strategic individual contributor role: you'll translate regulatory requirements — patient access APIs, provider directory APIs, payer-to-payer exchange — and FHIR/HL7 standards (FHIR R4, US Core, Da Vinci implementation guides) into product specs that build the strongest health network in the country. You'll set and track measurable KPIs (API adoption, data completeness, connection growth, latency) to prioritize the roadmap with data instead of intuition, addressing today's healthcare fragmentation while anticipating tomorrow's interoperability needs. This role demands data-driven, strategic product development — the ability to synthesize technical complexity, market demands, and user needs into product strategies that move the needle.

What You'll Do

• FHIR Interoperability Product Requirements (25%): Own product requirements for FHIR-based data exchange across 350+ integrated data sources Translate CMS interoperability rules (CMS-0057-F, TEFCA alignment, patient/provider/payer access APIs) into functional and non-functional specifications Define acceptance criteria against FHIR R4, US Core, and Da Vinci implementation guides Document stakeholder dependencies across engineering, compliance, and network partners
• Data-Driven UX & Network Optimization (25%): Define and own KPIs/OKRs for CMS-Aligned Network growth — data sources connected, API call volume and latency, data completeness, provider/payer connection growth Build and monitor dashboards tracking FHIR API adoption and interoperability performance Map end-to-end user journeys for patients, providers, and payers exchanging data through the platform Use quantitative and qualitative testing to continuously improve the interoperability experience
• Customer & Market Insights (25%): Benchmark b.well's network against CMS-Aligned Network peers (60+ companies) and interoperability trends (ONC, CMS, TEFCA) Conduct quantitative and qualitative research with health plans, providers, and consumers to quantify data-fragmentation pain points Analyze usage data to prioritize new FHIR-based capabilities and network enhancements
• Cross-Functional Execution (25%): Partner with engineering on the Helix FHIR Server roadmap and with legal/compliance on CMS-Aligned Network requirements Coordinate launch readiness across Client Success, Solution Consulting, Engagement, Reporting, and Commercialization Define client value measurement methodology tied to interoperability metrics (e.g., growth in connected records, reduction in manual data entry)

Job Requirements

• 6+ years of product management experience, including end-to-end delivery of at least one FHIR-based or healthcare interoperability product from concept to market launch 4+ years of leadership experience in technology product management Deep, hands-on knowledge of FHIR/HL7 standards (FHIR R4, US Core, Da Vinci implementation guides) and CMS interoperability regulation (CMS-0057-F, Patient Access API, TEFCA) Working knowledge of payer and provider data — EMR/clinical coding, claims, provider directories, network adequacy Familiarity with regulatory frameworks governing health data (HIPAA, HITRUST) Comfort defining and tracking KPIs/OKRs, and using analytics tools to validate product decisions with data rather than opinion Exceptional problem-solving skills with a track record of executing complex, cross-functional initiatives Strong leadership skills and the ability to influence across teams and organizations Accountable for: Owning Product Requirement Document (PRD) completeness and requirements definition Managing scope control and driving stakeholder alignment Ensuring requirements clarity and spec readiness for engineering handoff Maintaining quarterly roadmap alignment across teams and priorities

Cultural Fit

• Passion for healthcare interoperability — committed to advancing FHIR-based data exchange and CMS-Aligned Network standards to reimagine consumer healthcare Thrives in high-velocity environments characterized by start-up agility, strategic adaptability, and entrepreneurial problem solving Combines hands-on tactical execution with executive-level strategic thinking

Pay and Benefits

This is a full-time position and not open to contract work. This position is available for fully remote work. The target salary range for this position is $175,000 – $210,000 and is part of a competitive total rewards package including stock options, benefits, and incentive pay for eligible roles. Individual pay may vary from the target range and is determined by a number of factors including experience, location, internal pay equity, and other relevant business considerations. We review all employee pay and compensation programs annually at minimum to ensure competitive and fair pay.