Principal Product Manager, Hardware Products

About the role

The Principal Product Manager, Hardware Products is responsible for maximizing the value of the product portfolio resulting from work by internal and external development and engineering teams. This role acts as a conduit to internal and airline/partner stakeholders, as well as other Product Managers, to define and prioritize features in the product backlog. You will work directly with Product and Executive Leaders on overall backlog and vision definition and planning activities, focusing on outcomes to enhance the inflight experience for airlines and travelers.

Responsibilities

• Lead lifecycle management for hardware in-flight entertainment products, from ideation and business case development through technical execution, launch, and post-launch performance.
• Establish and own a shared product vision across the organization by building alignment on priorities, tradeoffs, and execution plans.
• Lead Product Management teams in translating business, airline, market, and customer needs into clear product requirements.
• Drive product development in close partnership with engineering, design, operations, commercial, and other cross-functional teams.
• Develop and maintain short-term and long-term product roadmaps, and communicate roadmap priorities to internal stakeholders and customers as needed.
• Ensure each product has a clearly defined long-term operational, support, and lifecycle plan.
• Own product obsolescence management, including lifecycle planning, risk identification, mitigation strategies, replacement planning, and coordination with engineering, operations, supply chain, and commercial teams.
• Incorporate usability studies, customer research, market analysis, and competitive insights into product requirements to improve customer and end-user satisfaction.
• Define, track, and analyze product success metrics, including adoption, performance, customer satisfaction, financial impact, and market success.
• Maintain a strong understanding of the IFEC, consumer technology, and entertainment technology markets.
• Understand the company's strategic and competitive position, and deliver products that are recognized as best in the industry while capturing the voice of the customer.
• Maximize team efficiency in a fast-changing environment where processes may be fluid and creative solutions are required.
• Present product strategy, roadmap updates, business cases, and key decisions to executive stakeholders during Product Steering Committees.
• Lead product and innovation workshops with airline customers, OEM partners, and suppliers.
• Measure the financial and market success of product rollouts through data-driven scorecards where applicable.
• Own product business cases and support new sales opportunities in partnership with commercial teams.
• Own and be accountable for the product line P&L.
• Mentor and develop other Product Managers.

Requirements

• Bachelor's degree in electrical, mechanical, industrial engineering or equivalent experience in a related field; MBA highly preferred.
• 15+ years of experience working in Product Management or Project/Program Management.
• Proven experience in In-flight Entertainment or Aerospace industry is a strong plus.
• Proven ability to influence cross-functional teams without formal authority.
• Ability to manage multiple tasks.
• Senior level experience with Microsoft Office Suite.
• Specialized Product Education highly desired. Pragmatic Institute Product Management certification is a plus.
• Demonstrated launch and success of influential products or programs.

Benefits

• A home allowance to elevate your home workspace.
• Discretionary bonus program.
• Future financial security with a 401(k) program with a company match.
• Paid time off covering vacations, personal time off, and sick days, capped off by an exciting year-end holiday shutdown.
• Embraced flexibility with an alternative work schedule (9/80) to navigate your workweeks with every other Friday off.

A comprehensive package of health benefits that include company contributions.

Pay

The starting pay range for this position is $150,000 - $169,000 per year. The base pay offered may vary depending on the level of the position, skills, experience, job-related knowledge, and location.