Principal Product Manager, Devices & eCommerce Marketplace

What You'll Do

• Define and own the multi-year roadmap for Devices & eCommerce Marketplace, setting strategy, aligning stakeholders, and translating vision into shipped products
• Lead device-adjacent programs including protection plans, trade-ins, financing, and upgrade cycles — from 0-to-1 design through scaled operations
• Partner with Growth and Marketing to design device promotions, launch experiments, and drive conversion improvements across the acquisition funnel
• Drive revenue, conversion, and margin through rigorous data analysis, A/B testing, and continuous iteration
• Build logistics and fulfillment capabilities — working across engineering and operations to handle inventory, order management, and reverse logistics at scale
• Define and evolve the supplier and partner ecosystem, including negotiating with OEMs, distributors, and third-party service providers
• Collaborate deeply with Engineering, Design, Customer Support, and Operations to deliver cohesive, high-quality experiences
• Operate as a force multiplier for your teams — removing blockers, making hard calls, and keeping execution on track

What We're Looking For

• 7+ years of product management experience, with at least 2 years in a senior or staff-level IC role with meaningful scope and ownership
• Deep experience in digital shopping, marketplace, eCommerce, or leading consumer tech platforms
• Strong analytics and data-driven decision making experience
• Growth and experimentation background; you've designed and shipped A/B tests, conversion experiments, or monetization changes
• Experience negotiating with hardware vendors, OEMs, or commercial partners
• Bachelor's degree in Computer Science, Engineering, or a related field