Principal Product Manager, Communications Platform

Responsibilities

• Define and execute product strategy for the Communications Platform
• Collaborate with engineering to build messaging APIs and governance controls
• Establish platform abstractions to streamline customer communications
• Drive alignment across multiple departments to prioritize platform investments
• Develop capabilities that enhance regulatory compliance and visibility
• Define success metrics and use insights for platform improvements
• Evaluate external technologies and partnerships to enhance capabilities

Qualifications

• Bachelor's degree in a relevant field or equivalent experience
• 7+ years of product management experience
• Experience with platform, infrastructure, or developer product management
• Strong collaboration with engineering teams on APIs and systems
• Proven cross-functional leadership in product initiatives

Benefits

• Competitive compensation including base pay and bonuses
• 401(k) with company match for future planning
• Employee Stock Purchase Plan with discounts
• Comprehensive medical, dental, and vision coverage
• Paid time off, sick leave, and holidays
• Paid family and parental leave
• Annual wellness and productivity allowances
• Employee Assistance Program for mental health support
• Connection through team events and resource groups