Principal Product Manager

About Zscaler

Zscaler accelerates digital transformation to ensure our customers can be more agile, efficient, resilient, and secure. As an AI-forward enterprise, we are constantly pushing the envelope, leveraging the world’s largest security data lake to power our cloud-native Zero Trust Exchange platform. This innovation protects our customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location.

We say, impact over activity. We seek innovators who actively use AI to amplify their impact and who thrive in an environment where we leverage intelligent systems to stay ahead of evolving threats. We believe in transparency and value constructive, honest debate—we’re focused on getting to the best ideas, faster. We build high-performing teams that can make an impact quickly and with high quality.

Role

We are looking for a Principal Product Manager to join our Product Management team. This is a hybrid role based in our San Jose, CA office, reporting to the Director, Product Management.

What You’ll Do (Role Expectations)

• Define and execute the product roadmap for the Zero Trust Cloud product line, addressing critical customer priorities for public cloud security
• Deliver an intuitive administrator experience that simplifies complex security operations with actionable, data-driven insights
• Lead high-impact, cross-functional collaborations across engineering, sales, and marketing to successfully drive products from concept to market delivery
• Engage with global customers to gather feedback, identify market opportunities, analyze competition, and anticipate emerging trends in public cloud security
• Build strategic public cloud partnerships to align innovation with go-to-market strategies, driving accelerated adoption and market leadership

Who You Are (Success Profile)

• You thrive in ambiguity. You're comfortable building the path as you walk it. You thrive in a dynamic environment, seeing ambiguity not as a hindrance, but as the raw material to build something meaningful.
• You act like an owner. Your passion for the mission fuels your bias for action. You operate with integrity because you genuinely care about the outcome.
• You are a problem-solver. You love running towards the challenges because you are laser-focused on finding the solution, knowing that solving the hard problems delivers the biggest impact.
• You are a high-trust collaborator. You are ambitious for the team, not just yourself. You embrace our challenge culture by giving and receiving ongoing feedback—knowing that candor delivered with clarity and respect is the truest way to earn trust.
• You are a learner. You have a true growth mindset and are obsessed with your own development, actively seeking feedback to become a better partner and a stronger teammate.
• You love what you do and you do it with purpose.

What We’re Looking For (Minimum Qualifications)

• 7+ years of product management experience with a proven track record of defining, launching, and scaling successful security products for public cloud environments.
• In-depth, hands-on expertise with major cloud platforms including AWS, Azure, GCP, and OCI.
• Strong foundation in Zero Trust Networking, Public Cloud Networking, Multi-Cloud Governance, Identity & Access Management (IAM), Threat Protection, and Data Loss Prevention (DLP).
• Exceptional collaboration and stakeholder management skills with experience translating complex customer needs into well-defined product requirements.
• Foundational understanding of AI/ML technologies and experience leveraging, securing, or positioning AI-driven solutions to optimize outcomes within your functional domain.

Technical Background

• Technical background in engineering or software development

Data Analysis and UX Experience

• Success in leveraging data analysis and UX techniques to optimize user experience

Vendor and Customer Management Experience

• Hands-on experience managing vendor-managed (SaaS) and customer-managed (Virtual Appliance) solutions to meet diverse market needs

Preferred Qualifications

• Technical background in engineering or software development
• Success in leveraging data analysis and UX techniques to optimize user experience
• Hands-on experience managing vendor-managed (SaaS) and customer-managed (Virtual Appliance) solutions to meet diverse market needs
• Technical background in engineering or software development
• Success in leveraging data analysis and UX techniques to optimize user experience
• Hands-on experience managing vendor-managed (SaaS) and customer-managed (Virtual Appliance) solutions to meet diverse market needs

Benefits

Our Benefits program is one of the most important ways we support our employees. Zscaler proudly offers comprehensive and inclusive benefits to meet the diverse needs of our employees and their families throughout their life stages, including:

• Variety of health plans
• Time off plans for vacation and sick time
• Parental leave options
• Retailer options
• In-office perks, and more!

Pay Transparency

Zscaler complies with all applicable federal, state, and local pay transparency rules. Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for candidates who are differently abled, have long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support.