Principal Product Manager

The Product Manager leading all aspects of resilient automation at NVIDIA's AI Factory will manage break-fix automation. Key responsibilities include:

• Define automation confidence thresholds, blocking issue criteria, and human-in-the-loop intervention points.
• Build the operator UX for repair queues, workflow transparency, and audit trails.
• Drive the integration between failure attribution and automated repair actions.
• Define repair Service Level Objectives (SLOs) and own the metrics framework for fleet availability.
• Collaborate with NCP operators, SRE teams, and hardware vendor partners to optimize repair workflows at scale.

Requirements

• 15+ years of product management experience in infrastructure, platform, or MLOps areas, or equivalent background.
• Bachelor's or Master's degree in Computer Science, Engineering, or a related technical field, or equivalent experience.
• Demonstrated expertise with distributed systems, workflow orchestration, and the safety tradeoffs inherent in automation.
• Track record owning products with real-world operational consequences.
• Strong operator UX instincts — proven ability to translate complex system state into actionable workflows.
• Able to build alignment across engineering, SRE, and external vendor partner teams.

What We Need to See

• Experience with GPU infrastructure, datacenter operations, or AI factory environments.
• Experience with RMA logistics, vendor SLA oversight, and hardware repair processes on a large scale.
• Background in reliability engineering, SLO build, or chaos/fault-injection testing.
• Prior experience at a cloud service provider or hyperscaler infrastructure team.
• Experience building Agentic AI workflow software.

Benefits

NVIDIA offers highly competitive salaries and a comprehensive benefits package, including equity and benefits eligibility. Applications are accepted until July 15, 2026. NVIDIA is committed to fostering an inclusive work environment and is an equal opportunity employer.