Principal Product Designer, Supply (Remote)

What You'll Do

• Define and drive the design strategy for the Supply ecosystem: setting a coherent, user-centered vision that spans multiple product areas and connects to ezCater's broader product and business goals.
• Create roadmaps with Product, Engineering, and Data leadership, grounding priorities in a deep understanding of catering partner needs, operational realities, and business health metrics.
• Lead cross-domain design initiatives with company-level impact, bringing clarity to ambiguous, multi-team efforts and earning alignment from senior stakeholders.
• Elevate the work of the designers around you, build credibility with senior stakeholders, and help define what great looks like for one of ezCater's most important areas.

What You Have

• 8+ years of experience as a product designer, UX designer, or similar role, with a strong visual and interaction design foundation.
• A track record of operating at a strategic level: co-defining product direction with PM/Eng/Data partners, shaping roadmaps, and influencing senior stakeholders.
• Experience leading design across multiple product areas simultaneously, with accountability for quality and coherence across a complex ecosystem.
• Demonstrated ability to frame high-leverage problems, not just solve them and shifting teams from shipping tickets to solving clearly defined, outcome-driven challenges.
• Strong command of the full design process, with the flexibility to move across levels of fidelity and abstraction as the work requires.
• Exceptional communication and storytelling skills: able to craft a compelling narrative for both senior leaders and day-to-day cross-functional partners.
• Experience mentoring senior and staff-level ICs and elevating the craft of those around you.
• Proficiency in Figma and prototyping tools including AI-first tools. Experience designing with and contributing to robust design systems.
• A detailed portfolio that showcases strategic impact, cross-functional leadership, measurable outcomes, and a high bar for craft.
• A sharp mind, a soft heart, and a large funny bone.
• Ability to travel up to 5 days per quarter for Together Weeks, team gatherings and other events, when applicable.

Bonus Points

• Familiarity with service design, systems thinking, or other frameworks for navigating large, interconnected problem spaces.
• Experience in the restaurant, catering, delivery, or gig economy space.
• A track record of driving design-led culture initiatives and shaping how a design org works: rituals, standards, and ways of working.