Principal Product Designer
Role Overview
Atria Health is seeking a highly experienced and visionary Principal Product Designer to strategize and build out internal tools to advance Care Delivery and the Clinical Experience.
This role is both strategic and hands-on—you will shape our design direction, set the standard for craft and quality, and drive the evolution of our design systems. You will partner closely with product, engineering, design, operations, and clinical teams to translate complex healthcare data and personalized care into experiences that are both emotionally engaging and operationally effective.
Key Responsibilities
Define, champion, and evolve a multi-year design vision and strategy for the Atria operational and clinical experience, in alignment with company goals and product roadmap
Serve as the principal design voice in strategic conversations, influencing at all levels of the organization
Advocate for a user-first approach, ensuring high craft, empathy, and precise attention to detail in all design decisions
Lead design for high-impact initiatives, from concept to launch, across multiple platforms and touchpoints
Design quality significantly exceeds that typically found in healthcare and matches the high-touch, luxury physical experience provided at the Atria Institute
Evolve Atria's design system into a world-class language, ensuring scalability and brand consistency across all internal products
Integrate service design thinking to connect digital and physical member experiences
Drive the use of qualitative and quantitative insights to inform design decisions
Identify emerging trends and technologies in design, health tech, and consumer experiences, applying them to push Atria's work forward
Conduct UX research to validate and iterate on concepts, ensuring measurable impact on clinical and operational satisfaction and engagement
Partner closely with peers in product, design, data, and engineering to align design direction with broader strategic goals
Influence and drive alignment across multidisciplinary stakeholders
Establish and track design KPIs tied to clinical and operational engagement, retention, and satisfaction in collaboration with product partners
Continuously refine the design process to improve speed, quality, and collaboration
Requirements
10+ years of design experience, including significant ownership of strategy for operational complex, digital/service experiences. Bonus: experience in health tech, wellness, or other high-engagement industries
Proven track record of delivering design work that drives both business outcomes and user delight
Mastery of user experience, visual design, and interaction design principles, with an exceptional design portfolio
Experience setting multi-year design vision and scaling design systems across multiple product areas
Deep empathy for users and an ability to translate their needs into elegant, highly personalized solutions
Expertise with industry-standard design and prototyping tools (e.g., Figma, Adobe Creative Suite)
Expertise in using AI throughout the design process, including prototyping, interaction design, and engineering handoff
Exceptional communication and storytelling skills, with the ability to influence executives and cross-functional partners
Compensation
$180,000 - $240,000
Benefits
Excellent health and wellness benefits, fully covered by Atria, effective date of hire
OneMedical membership for employees & dependents, giving access to 24/7 virtual care
Fertility & family planning
Company-covered preventive health screenings through partner hospitals (calcium score)
Fitness Perks, including Wellhub +401k contributions and 4% match starting after 6 months
Flexible Time Off
Continuing medical education (CME) and CEU support for professional licensure