Principal Product Advisor, Financials

About the role

As a Principal Product Advisor, Financials, you are the primary architect of an AI driven Workday Financials deployment for our GO customers. You will define deployment workflows, configurations, automation, and AI tooling that significantly reduce the customer and consulting effort to deploy our products and increase customer satisfaction. You will continuously assess deployment tool enhancements, optimize pre-configured content, and translate delivery learnings, escalations, and patterns into concrete improvements. You will also partner with engineering to build AI-driven tools that reduce deployment effort and improve quality.

Qualifications

• Experience: 10+ years of experience in enterprise software deployment, financial systems consulting, or a related advisory role within Workday Financials across at least one major pillar (Core Financials, Spend, or Revenue).
• Implementation & Technical Leadership: Proven track record of leading complex, global workstreams and strong hands-on proficiency with the Workday Financials product.
• AI Fluency: Comfortable using AI tools and generative AI assistants to design or enhance implementation workflows, documentation, and training content.
• Strategic Impact: Experience translating deployment challenges and performance data into actionable, automated solutions for an enterprise software implementer.
• Enterprise Software Deployment: Deep experience planning, configuring, and optimizing enterprise financial software deployments, including managing updates, troubleshooting issues, and ensuring alignment with existing infrastructure.
• Stakeholder Management: Skilled at building and managing relationships with senior leaders across Product, Services, and Sales, ensuring alignment on deployment strategy and facilitating clear communication across groups with diverse needs and priorities.
• Solutions Development: Experienced in designing and implementing strategies or systems that solve specific deployment challenges and improve operational efficiency, from optimizing pre-configured content to creating new automation workflows.
• Consulting: Demonstrated ability to provide expert advice and solutions in Workday Financials or comparable ERP domains, including analyzing deployment issues, developing strategies, and implementing improvements that enhance delivery outcomes.
• Business Acumen: Ability to understand and interpret business situations—such as customer financial reporting requirements and deployment patterns—to make informed decisions that improve deployment quality and efficiency.
• Customer Centric Focus: A strong orientation toward understanding and prioritizing the needs of delivery teams and end customers, using their feedback and experience to drive meaningful improvements in the deployment approach.
• Content Development: Experience planning, creating, and managing deployment content, guidance materials, and tooling documentation for use by delivery teams and partners.
• Communication: Ability to clearly and effectively share complex financial and technical information across diverse audiences, from delivery consultants to senior leadership, adapting your style to the situation.
• Problem Solving: Skilled at identifying, anticipating, and addressing deployment challenges, translating patterns in escalations and feedback into scalable solutions.
• Leadership: Ability to guide and influence cross-functional teams toward shared goals without direct authority, fostering collaboration and driving alignment on complex initiatives.
• Adaptability: Comfortable navigating change, learning from setbacks, and finding a path forward when faced with evolving deployment requirements, new product features, or shifting priorities.
• Learning Agility: Ability to quickly learn from new deployment experiences and apply those learnings to unfamiliar situations, staying current as Workday's platform and tooling evolve.

Benefits

We offer a competitive compensation package, including the Workday Bonus Plan or a role-specific commission/bonus, as well as annual refresh stock grants. Our approach to flexible work combines in-person time and remote work, enabling you to create a flexible schedule that caters to your business, team, and personal needs. We are committed to providing an accessible and inclusive hiring experience and maintaining the highest standards of data security and privacy.