Principal Process Associate (Intelligent Automation Engineer)

About the role

The Finance Product and Data Solutions team at Capital One is seeking a motivated professional for a Principal Process Associate position. This role supports the Finance organization and involves performing core intelligent automation duties, such as designing cognitive workflows, scaling data compliance tracking, and expanding the automated bot ecosystem.

Responsibilities

• Gathers requirements, builds, tests, and deploys intelligent automation workflows and cognitive solutions using industry-standard tools with minimal oversight.
• Utilizes best practices to optimize business processes using intelligent automation, machine learning (ML) integrations, and artificial intelligence (AI) to reduce incident handling time, change implementation time, and service delivery.
• Creates monitoring and analytics solutions for automated workflows using industry-standard tools.
• Creates processes, procedures, guidelines, and standards for intelligent automation development across the team.
• Mentors junior team members in intelligent automation best practices.
• Actively manages and escalates risk and customer-impacting issues within the day-to-day role to management.

Qualifications

• Bachelor’s degree or military experience
• At least 2 years of experience in process management
• At least 2 years of experience with Git or GitHub

Preferred Qualifications

• At least 3 years of Technology Project Delivery experience
• At least 2 years of Automation Engineering experience
• At least 1 year of experience with modern Intelligent Automation platforms (e.g., UiPath, Automation Anywhere, Blue Prism, python) and integrating cognitive API services (OCR, NLP, or Generative AI).

Pay

The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

• McLean, VA: $108,900 - $124,300 for Principal Process Manager

Schedule

This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non-discretionary depending on the plan.

Benefits

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website.

Equal Opportunity Employer

Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

Contact Information

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.