Principal Power Platform Engineer (R-19417)

Key Responsibilities

• Design, build, and maintain Copilot Studio agents to support business workflows, knowledge discovery, and automation use cases.
• Develop and manage conversational topics, triggers, actions, and orchestration following established design standards and best practices.
• Integrate Copilot agents with enterprise systems using Power Platform components, including Power Automate, Dataverse, Microsoft 365, and approved connectors.
• Enforce Power Platform governance controls, including environment strategy, Managed Environments, and Data Loss Prevention (DLP) policies.
• Manage the full agent lifecycle, including intake, development, testing, deployment, versioning, optimization, and retirement.
• Ensure agents comply with organizational security, privacy, and compliance requirements, including identity and data access controls.
• Maintain technical documentation, standards, and inventories for Copilot agents and related Power Platform solutions.
• Collaborate with business stakeholders, architects, and administrators to align agent capabilities with enterprise strategy and operational needs.

Essential Skills Needed

• Experience with Copilot Studio agent design and lifecycle management.
• Strong understanding of ALM, DevOps and modern engineering practices.
• Knowledge of security and compliance controls including Entra ID, OAuth2, Data Loss Prevention and Purview fundamentals.
• Familiarity with Dataverse, Azure OpenAI, and Retrieval-Augmented Generation (RAG) techniques.
• Experience supporting Microsoft 365 tenant and service readiness.
• Proven experience with Microsoft Power Platform including Power Apps, Power Automate, Power BI and Power Virtual Agents.
• Experience with the Power Platform Center of Excellence to support platform governance.
• Hands-on expertise with Microsoft Copilot Studio and AI Builder.
• Strong development skills in C#, .NET, JavaScript, or Python to support custom extensions.
• Experience building and maintaining CI/CD pipelines using Azure DevOps or GitHub Actions.
• Strong communication, stakeholder engagement and technical leadership skills with the ability to translate business needs into technical solutions.
• Required certifications include PL 400 or PL 600. Preferred certifications include AI 102, AZ 204 and SC 300. Nice to have certifications include PL 300 and AZ 305.
• Strong analytical and problem solving skills.
• Experience with platform performance optimization and troubleshooting.
• Show an ownership mindset in everything you do; be a problem solver, be curious and be inspired to take action, be proactive, seek ways to collaborate and connect with people and teams in support of driving success.
• Continuous growth mindset, keep learning through social experiences and relationships with stakeholders, experts, colleagues and mentors as well as widen and broaden your competencies through structural courses and programs.

Benefits We Offer

• Generous paid time off in your first year, increasing with tenure.
• Up to 16 weeks 100% paid parental leave after one year of employment.
• Paid sick time to care for yourself or family members.
• Education assistance and extensive training resources.
• Do Good Program: Paid volunteer days & donation matching.
• Competitive 401k with company matching.
• Health & wellness benefits, including discounted Wellhub membership rates.
• Medical, dental & vision insurance for you, spouse/partner & dependents.

Job Details

Location: Charleston, WV
Job Type: hybrid or office
Posted: 10 days ago