Principal Platform Software Engineer

You will be a senior member of the engineering team that builds the Oracle Managed Kubernetes (OMK) platform at Oracle Cloud Infrastructure (OCI). OMK is Oracle Cloud Infrastructure's enterprise-grade Kubernetes service that provides a managed, scalable, and secure environment to deploy containerized applications. It is built on the open-source Kubernetes engine and designed to simplify operations, improve performance, and provide deep integration with the broader OCI ecosystem.

Responsibilities

• Lead cross-team evolution of middleware patterns or runtimes to standardize interoperability at scale.
• Define and enforce versioning, deprecation, and rollout strategies that minimize downstream breaks.
• Drive shared observability baselines (SLOs, error budgets) and resilience patterns across several services.
• Design software solutions and analyze requirements to achieve business and operational goals.
• Adhere to and improve execution of all phases of the software development lifecycle; provide guidance and coaching to engineers.
• Develop and guide new software features and enhancements, ensuring accessibility and clarity in design specifications and documentation.
• Lead code reviews in multiple areas to drive improvements.
• Conduct debugging, troubleshooting, and performance profiling to identify and fix complex software issues.
• Implement comprehensive software testing, quality assurance processes, error logging, monitoring, and observability.
• Optimize coding for scalability and resolve potential outcomes.
• Troubleshoot and resolve complex issues related to API functionality and integration.
• Implement complex API versioning, lifecycle, and interoperability strategies.
• Contribute to software, systems, and services development, ensuring review by senior technical leaders.
• Provide technical guidance and coaching to less experienced developers in software architecture.
• Ensure adherence to architectural standards through periodic reviews.
• Collaborate with stakeholders and external networks to align work with software architecture.
• Implement performance optimization and scalability strategies in software design.
• Conduct technology research and evaluation for potential architectural changes.
• Collaborate with stakeholders to understand customer issues and align solutions.
• Provide advanced technical guidance and support for customer-reported issues.
• Advocate for customers' interests and suggest product enhancements based on feedback.
• Ensure customer satisfaction through timely resolution of issues and effective communication.
• Identify and implement customer issue and defect handling processes.
• Investigate and troubleshoot complex maintenance issues to ensure customer agreement on solutions.
• Collaborate with the team to follow development practices and coding standards; provide coaching to less experienced team members.
• Participate in peer review processes, ensuring code quality and adherence to acceptance criteria.
• Apply industry best practices to software development processes.
• Implement secure coding practices to prevent security vulnerabilities.
• Perform periodic maintenance, testing, and upgrading of systems (e.g., for critical vulnerabilities).
• Drive improvements, automation, testing, and debugging of systems to ensure availability, health, support, and reliability.
• Manage and coordinate moderately complex tasks, monitoring timelines and deliverables.
• Delegate, monitor, and prioritize work across multiple projects, providing technical oversight.
• Collaborate across the organization to align on expectations and achieve shared objectives.
• Leverage understanding of business leaders, stakeholders, and customers to ensure proposed solutions meet their needs.
• Support inclusivity by actively seeking and listening to diverse perspectives.
• Identify and address moderately complex issues by analyzing data to find solutions.
• Proactively escalate unresolved or critical issues with thorough assessments and suggested solutions.
• Review, contribute to, and document problem-solving strategies.
• Pursue learning opportunities to expand knowledge and skills in new areas.
• Stay abreast of the latest industry trends and best practices.
• Seek and leverage ongoing feedback and training to improve skills.
• Coach and mentor junior team members, fostering continuous learning and knowledge sharing.
• Develop ideas, recommend updates, and collaborate on process improvements to increase efficiency.
• Evaluate the impact of improvements on key stakeholders.
• Solicit feedback on ideas for alternative approaches and methods for continued improvement.
• Contribute to the talent development pipeline by participating in candidate interviews and providing hiring recommendations.

Requirements

Certain U.S. based or U.S. customer or client-facing roles may be required to comply with applicable requirements, such as immunization/occupational health mandates, and/or drug testing requirements.

Pay

Hiring range in USD: $104,500 - $234,600 per year. May be eligible for bonus, equity, and compensation deferral.

Benefits

• Medical, dental, and vision insurance, including expert medical opinion
• Short-term and long-term disability insurance
• Life insurance and AD&D
• Supplemental life insurance (Employee/Spouse/Child)
• Health care and dependent care Flexible Spending Accounts
• Pre-tax commuter and parking benefits
• 401(k) Savings and Investment Plan with company match
• Flexible Vacation for salaried employees (13 days annually for the first three years, 18 days annually thereafter; accrual prorated for part-time employees working 20-34 hours per week)
• 11 paid holidays
• Paid sick leave: 72 hours upon date of hire, refreshes each calendar year (carryover up to a maximum cap of 112 hours)
• Paid parental leave
• Adoption assistance
• Employee Stock Purchase Plan
• Financial planning and group legal services
• Voluntary benefits including auto, homeowner, and pet insurance