Principal Platform Product Manager, Identity Access

Overview

Our product management team helps in developing and launching solutions that meet and exceed customer needs. They collaborate with cross-functional teams to steer products from inception to market, ensuring they align with our business goals and customer expectations.

Success Profile

• Leadership
• Flexible
• Problem Solving
• Communicator
• Proactive
• Strategic

Responsibilities

Platform Strategy & Vision

• Define and maintain the platform product strategy, roadmap, and business value metrics.
• Align platform investments with enterprise priorities, customer experience goals, and technology modernization initiatives.
• Identify opportunities to consolidate capabilities, reduce duplication, and improve scalability across domains.
• Drive adoption of platform services and shared capabilities across engineering and business teams.

Product Ownership

• Own the lifecycle of platform products and services from ideation through retirement.
• Prioritize platform features, technical enablers, APIs, integrations, automation, and operational improvements.
• Maintain and communicate product roadmaps, release plans, and platform adoption strategies.
• Translate business and operational needs into actionable platform requirements and backlog items.

Stakeholder Management

• Partner closely with engineering, enterprise architecture, security, operations, infrastructure, data, and business stakeholders.
• Serve as the primary liaison between platform engineering teams and consuming product/application teams.
• Facilitate cross-functional alignment on platform standards, service levels, integration patterns, and operating models.

Agile & Delivery Leadership

• Lead backlog prioritization and platform delivery planning within Agile product teams.
• Establish measurable OKRs, KPIs, and platform success metrics.
• Support continuous delivery, DevOps, and product operating model practices.
• Balance strategic platform investments with operational support and technical debt reduction.

Platform Operations & Governance

• Define platform service models, support expectations, and operational readiness requirements.
• Monitor platform health, reliability, scalability, security, and performance metrics.
• Participate in incident management, escalation processes, and operational governance reviews.
• Drive platform lifecycle management including modernization, deprecation, and migration planning.

Developer & Consumer Experience

• Improve developer productivity through self-service capabilities, APIs, automation, and documentation.
• Advocate for platform usability, discoverability, and adoption.
• Gather feedback from consuming teams to continuously enhance platform capabilities.

Skills

• Technical Acumen
• Product Ownership
• Stakeholder Management
• Strategic Thinking
• Agile Methodology

Education

Preferred: Bachelor's Degree

While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.

Relevant Work Experience

15 Years +