Jobs · Ohio

Principal Platform Engineer – Sales

Johnson & Johnson · Cincinnati, OH · 1 mo ago
Hybrid$102k–$177k/yrFull-time
We need to output HTML fragment with sections: h3 for headings like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections if posting has real specific content. We must not repeat job title as heading. Remove boilerplate. Must preserve all substantive info. We need to parse the posting. First, there is a lot of repeated intro about J&J health etc. That's boilerplate? It's generic corporate description; but it's repeated many times. It's not specific to role. Should we keep? The instruction: Remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. The repeated "At Johnson & Johnson, we believe health is everything..." appears multiple times. That's likely boilerplate generic corporate description, not specific to role. We should remove duplicated lines. Keep only substantive info about role. Substantive content includes: - Job Function: Technology Product & Platform Management - Job Sub Function: Multi-Family Technology Product & Platform Management - Job Category: People Leader - Locations: Cincinnati, Ohio; Horsham, Pennsylvania; Raritan, New Jersey (United States) - J&J Flex: enterprise way of working for office-based employees provides for individuals to work up to 2 days virtual and at least 3 days at their primary work location per week. - Position Summary: searching for Principal Platform Engineer – Sales professional located in Raritan, NJ, J&J sites on the East Coast or remote work in the U.S. This position may require up to 20% travel within the New Jersey/area and occasionally across North America/OUS. - Description of J&J MedTech's commercial transformation program: unify Sales, Marketing, CPQ, PR&O, Customer Service, Service & Repair into a single AI-powered platform built on Microsoft Dynamics technologies. Replace fragmented systems, disconnected processes, siloed data with integrated customer engagement ecosystem. This person will serve as global engineering leader for MedTech Global CXM Platform in Microsoft Dynamics, creating connecting ecosystem of platform, data, intelligence across MSD, Teams, Outlook, Co-Pilot, and additional interconnected global commercial platforms. Role focuses on Sales platform experiences, responsible for defining/executing technical strategy, architecture, engineering standards, platform capabilities that power future of AI-driven commercialization experiences across MedTech. - Role: own evolution of CXM Platform for Sales experiences from initial release through enterprise scale, ensuring each new capability strengthens platform through reusable services, common frameworks, governed engineering patterns. Critical objective: creating durable platform where investments compound over time through shared services, standardized interfaces, reusable agents, connected AI workflows. Serve as technical counterpart to product and business leadership, translating MedTech CXM vision into scalable engineering ecosystem capable of supporting future-state workflows that connect marketing, sales, pricing, contracting, customer service, service and repair. - Strategic Core Responsibilities: list bullet points (starting with "Define and evolve the technical architecture for the Butterfly CXM platform." etc.) - Required Qualifications: list bullet points (7+ years..., 4+ years..., 2+ years..., etc.) - Preferred Qualifications: list bullet points (Experience in medtech..., Experience building enterprise agent platforms..., etc.) - Required Skills Preferred Skills: list (Budget Management, Business Architecture, ...). This appears as a combined list? It says "Required Skills Preferred Skills: Budget Management, Business Architecture, ..." Might be a list of skills. We'll treat as Skills section. - Pay: "The anticipated base pay range for this position is : The anticipated base pay range for this position is: $102,000- $177,100". So pay range $102,000 - $177,100. - Benefits: Additional Description For Pay Transparency: list of benefits: medical, dental, vision, life insurance, short- and long-term disability, business accident insurance, group legal insurance; consolidated retirement plan (pension) and savings plan (401(k)); time off benefits: Vacation –120 hours per calendar year; Sick time - 40 hours per calendar year; for WA residents –56 hours; Holiday pay, including Floating Holidays –13 days per calendar year; Work, Personal and Family Time - up to 40 hours per calendar year; Parental Leave – 480 hours within one year of birth/adoption/foster care; Condolence Leave – 30 days for immediate family member: 5 days for extended family member; Caregiver Leave – 10 days; Volunteer Leave – 4 days; Military Spouse Time-Off – 80 hours. Also link to benefits page. - Schedule: J&J Flex: up to 2 days virtual, at least 3 days at primary work location per week. Also travel up to 20% within NJ area and occasionally across North America/OUS. That could be schedule. We need sections: About the role (maybe Position Summary), Responsibilities (Strategic Core Responsibilities), Requirements (maybe Required Qualifications?), Qualifications (maybe Preferred Qualifications?), Skills (Required Skills Preferred Skills), Benefits, Pay, Schedule. We must not create sections with placeholder/filler. Ensure each section has substantive content. We need to use

for section headings. Use
  • for any list of duties/requirements/benefits. Use

    for prose. We must not include job title heading. Also not include Job ID/requisition numbers. We must output only HTML fragment. Let's craft. First, maybe a short intro paragraph about role? Could be "About the role" summarizing position summary. We'll include:

    About the role

    Principal Platform Engineer – Sales professional located in Raritan, NJ, J&J sites on the East Coast or remote work in the U.S., with up to 20% travel within the New Jersey area and occasional travel across North America/OUS. The role serves as the global engineering leader for the MedTech Global CXM Platform in Microsoft Dynamics, building an AI‑powered platform that unifies Sales, Marketing, CPQ, PR&O, Customer Service, and Service & Repair into a single customer engagement ecosystem.

    That's derived from position summary. Next Responsibilities:

    Responsibilities

    • Define and evolve the technical architecture for the Butterfly CXM platform.
    • Establish the engineering strategy for shared service integration, full stack requirements to support adoption at scale including establishing gateway services, and runtime capabilities.
    • Build the foundational frameworks, SDKs, APIs, and developer platforms supporting CXM adoption across all pods and future use cases.
    • Lead development of reusable agent frameworks, skills definition, and agent integration strategies.
    • Establish enterprise standards for MCP, A2A, and A2UI interoperability across all AI capabilities.
    • Create a shared catalog of AI services, tools, agents, and business capabilities that can be reused across the Workbench ecosystem.
    • Partner closely with AI Core teams to implement governed agent execution, observability, security controls, discoverability, and platform operations.
    • Ensure Microsoft Dynamics capabilities consume and contribute to the broader J&J enterprise technology ecosystem through interoperable APIs, shared services, and standardized platform contracts.
    • Define engineering quality metrics that measure platform reuse, service adoption, reliability, release velocity, developer productivity, and AI solution effectiveness.
    • Build an engineering organization capable of supporting the long‑term AINF roadmap, including future releases supporting AI channels, AI production, autonomous execution capabilities, and expanded enterprise adoption.
    Next Requirements (maybe Required Qualifications):

    Requirements

    • 7+ years of software engineering experience delivering enterprise‑scale digital products, platforms, and distributed systems.
    • 4+ years serving as a lead architect, principal engineer, or engineering lead responsible for platform architecture and technical strategy.
    • 2+ years developing and using AI agents and orchestration platforms.
    • Demonstrated experience leading large‑scale platform modernization initiatives and establishing enterprise engineering standards.
    • Proven track record building reusable platforms, frameworks, SDKs, and developer ecosystems rather than standalone applications.
    • Experience operating within highly regulated or complex enterprise environments.
    • Expert in applicable domain/products and in the tech stack used within the J&J MedTech CxM domain, principally with Microsoft Dynamics, Azure, Co‑Pilot and Co‑Pilot Studio.
    • Expert in Platform Development and Commercial business processes including the application of software solutions to solve business problems and accelerate new product introduction.
    • Demonstrable experience leading teams of employees and/or contractors, including goal setting and career development.
    • API Gateway, MSD Connectors, Lambda, EKS, EC2, SNS, SQS, EventBridge, DynamoDB, RDS, S3, CloudFront, CloudWatch, IAM, Secrets Manager.
    • Demonstrated experience designing and implementing enterprise AI ecosystems including: LLM integrations, Agent‑based systems, Multi‑agent architectures, Agent orchestration, Retrieval‑Augmented Generation (RAG), Tool‑calling frameworks, Skills‑based architectures, Context engineering, AI observability, AI governance, Agent‑to‑Agent (A2A) workflows, Model Context Protocol (MCP) integrations.
    • Hands‑on expertise with: Git, Jenkins, Terraform, Kubernetes, Docker, Infrastructure‑as‑Code, Platform observability.
    • Deep working knowledge of the XENA platform including: XENA engineering principles and standards, engineering accelerators, AI‑enabled SDLC capabilities, coding workflows, PR workflows, Enterprise architecture standards, JPM deployment framework and pipeline standards, Enterprise CI/CD governance, Approved engineering tooling and delivery patterns, AI‑enabled SDLC acceleration capabilities.
    Next Qualifications (Preferred Qualifications):

    Qualifications

    • Experience in medtech, pharmaceutical, healthcare, or regulated industries.
    • Experience building enterprise agent platforms.
    • Experience building Internal Developer Platforms (IDPs).
    • Experience building reusable enterprise SDKs and framework libraries.
    • Demonstrated ability to influence senior executives and enterprise architecture stakeholders.
    • Experience leading through organizational transformation.
    Next Skills:

    Skills

    • Budget Management
    • Business Architecture
    • Business Process Design
    • Business Savvy
    • Computer Programming
    • Developing Others
    • Human‑Computer Interaction (HCI)
    • Inclusive Leadership
    • Leadership
    • Motivating People
    • Platform as a Service (PaaS)
    • Product Knowledge
    • Resource Allocation
    • Software Development Management
    • Strategic Change
    • Tactical Planning
    • Team Management
    • Technical Credibility
    Next Benefits:

    Benefits

    • Medical, dental, vision, life insurance, short‑ and long‑term disability, business accident insurance, and group legal insurance.
    • Consolidated retirement plan (pension) and savings plan (401(k)).
    • Vacation – 120 hours per calendar year.
    • Sick time – 40 hours per calendar year (56 hours for employees residing in the State of Washington).
    • Holiday pay, including Floating Holidays – 13 days per calendar year.
    • Work, Personal and Family Time – up to 40 hours per calendar year.
    • Parental Leave – 480 hours within one year of birth/adoption/foster care of a child.
    • Condolence

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