Principal Permit Specialist - Planning, Building and Code Enforcement Department

About the role

The City of San José is seeking applicants for the Principal Permit Specialist classification within the Building Permit Center. The Building Division is part of the Department of Planning, Building, and Code Enforcement, which ensures the orderly and safe development of private properties, compliance with building codes, and promotion of healthy and safe community standards.

Responsibilities

• Supervise a unit of technical and clerical staff in performing development reviews, permit issuance, and counter functions related to development review processes and permit issuance.
• Supervise day-to-day operations of Permit Specialists and Senior Permit Specialists.
• Prioritize work assignments, monitor workload and customer wait times, and redirect staff as needed.
• Create and update customer handouts and information material for both public and department use.
• Prescreen Building Applications for completeness of intake and issuance.
• Process Building Application Fees, estimate, process, and audit.
• Work on complex special projects as assigned.
• Monitor and resolve internal and external complaints.
• Aid or independently complete special projects related to Development Services.

Requirements

Minimum Qualifications:

• Completion of high school or equivalent (General Education Development [GED] Test or California Proficiency Certificate).
• 4 years of responsible experience in development review, permit issuance, and related customer service functions in a public agency, one of which must be at the Senior Permit Specialist level.
• Possession of a valid State of California’s Driver License.

Qualifications

Additional Qualifications:

• Physical Requirement: Ability to lift and move plans weighing up to 25 pounds, sit for long periods, and work in a noisy environment.
• Competencies: Knowledge of and experience with applicable professional/technical principles and practices, Citywide and departmental procedures/policies, and federal and state rules and regulations; effective communication skills; customer service skills; resourcefulness; teamwork and interpersonal skills; supervision skills; decision-making skills.

Benefits

The salary range for this classification is $94,130.40 - $114,441.60 annually, with an approximate five percent (5%) ongoing non-pensionable compensation. Actual salary shall be determined by the final candidates' qualifications and experience.

Pay

The salary range for this classification is $94,130.40 - $114,441.60 annually, with an approximate five percent (5%) ongoing non-pensionable compensation. Actual salary shall be determined by the final candidates' qualifications and experience.

Schedule

The schedule for this position is typically full-time.