Principal NPI Operations Program Manager - Supply Chain Operations

About the role

Oracle Cloud Infrastructure (OCI) is seeking an experienced Principal Program Manager to lead end‑to‑end New Product Introduction (NPI) and Product Lifecycle Management programs supporting OCI's rapidly expanding cloud infrastructure portfolio. Reporting to the Director or Senior Director of Supply Chain Operations, this individual contributor will own the operational execution of complex hardware programs from concept through production ramp, sustaining engineering, and end‑of‑life. The role coordinates globally distributed teams across Product Engineering, Supply Chain, Manufacturing, Planning, Quality, Procurement, and Data Center Operations to ensure successful product launches and lifecycle execution.

Key Responsibilities

• New Product Introduction (NPI) Program Leadership: Own end‑to‑end operational execution for complex NPI programs, develop integrated program plans, identify technical risks, participate in roadmap and design reviews, ensure test infrastructure and tooling are ready, drive phase‑gate criteria, and serve as the primary operational point of contact.
• Program Execution & Change Management: Align Demand Planning, Supply Planning, Manufacturing, Procurement, and Engineering; coordinate manufacturing readiness, material availability, schedules, budgets, and deployment planning; investigate technical issues and operational risks; communicate engineering changes and schedule adjustments; support internal governance compliance.
• Governance & Program Management: Develop detailed schedules, milestones, dependencies, and risk registers; facilitate readiness reviews and phase‑gate meetings; track program health with metrics, dashboards, and executive reporting; ensure launch criteria and operational readiness are met.
• Product Lifecycle Management: Manage products beyond launch through sustaining engineering, lifecycle planning, and end‑of‑life activities; coordinate Engineering Change Orders (ECOs), product revisions, supplier transitions, and manufacturing updates; lead stop‑ship actions, root‑cause analysis, and corrective actions; qualify alternate sources and reduce supply risk.
• Cross‑Functional Leadership: Partner closely with Product Engineering, Hardware Engineering, Manufacturing Operations, Supply Planning, Procurement, Quality, Logistics, and Data Center Operations; influence decisions that improve manufacturability, scalability, quality, and deployment readiness; provide program leadership across globally distributed organizations.
• Executive Communication: Develop concise executive‑level status reports highlighting program health, milestones, risks, and mitigation plans; present recommendations and trade‑offs to senior leadership; simplify complex technical issues into actionable business updates.
• Continuous Improvement: Identify opportunities to improve NPI execution, governance, and lifecycle processes; develop standardized tools, templates, dashboards, and best practices; leverage AI and automation to streamline workflows; lead technical root‑cause analysis and post‑launch reviews.

Required Qualifications

• 8+ years of experience in technical program management, operations program management, product engineering, supply chain, or New Product Introduction within hardware or cloud infrastructure environments.
• Demonstrated success leading complex cross‑functional hardware programs from concept through production and sustaining.
• Experience managing multiple concurrent programs in a fast‑paced, global organization.
• Strong understanding of manufacturing operations, supply planning, product lifecycle management, and engineering processes.
• Experience supporting hyperscale infrastructure, enterprise hardware, or cloud technology environments (preferred).
• Deep knowledge of NPI methodologies, operational readiness, and diagnosing technical/operational issues.
• Experience with Product Lifecycle Management (PLM) systems and Engineering Change Order (ECO) processes.
• Proficiency in developing integrated program schedules, risk management plans, and executive dashboards.
• Strong analytical skills with experience using data to drive operational decisions; familiarity with ERP, PLM, and project‑management tools.
• Exceptional program management, organizational, analytical, and problem‑solving abilities.
• Excellent written and verbal communication skills; proven ability to influence stakeholders across engineering, manufacturing, supply chain, and operations.
• Ability to manage ambiguity and drive execution in rapidly changing environments; self‑motivated with a continuous‑improvement mindset.

Preferred Qualifications

• Experience supporting cloud infrastructure, hyperscale data centers, or enterprise server platforms.
• Familiarity with Lean, Six Sigma, Agile, or operational‑excellence methodologies.
• Experience managing global manufacturing partners and contract manufacturers.
• Knowledge of hardware qualification, manufacturing validation, and deployment readiness.
• PMP certification or equivalent program‑management experience is a plus.

Location

Santa Clara, CA | Seattle, WA | Nashville, TN | Austin, TX

Compensation

Hiring range in USD from $102,300 – $209,500 per year. May be eligible for bonus and equity.

Benefits

• Medical, dental, and vision insurance, including expert medical opinion.
• Short‑term and long‑term disability coverage.
• Life insurance and AD&D; supplemental life insurance (employee/spouse/child).
• Health care and dependent‑care Flexible Spending Accounts.
• Pre‑tax commuter and parking benefits.
• 401(k) Savings and Investment Plan with company match.
• Flexible vacation (13 days annually for first three years, 18 days thereafter) and 11 paid holidays.
• Paid sick leave (72 hours per year, carry‑over up to 112 hours).
• Paid parental leave and adoption assistance.
• Employee Stock Purchase Plan.
• Financial planning and group legal services.
• Voluntary benefits including auto, homeowner, and pet insurance.

Certain U.S.‑based or U.S. customer‑facing roles may require compliance with immunization/occupational health mandates and/or drug testing.