Principal Incident Responder

How We Operate

Extreme ownership. Full autonomy. Own things end to end often taking on scope outside your core role without being asked to get things done.

Velocity. We drive everything forward as fast as possible.

First principles. Challenge every assumption. Zero analogy thinking, no egos, the best idea wins.

Love of the game. The frontier of AI is the most interesting problem of our time. We put in long hours at high intensity to push the frontier forward.

Role Scope

Serve as the most senior incident commander in the program, running material incidents across detection, response, physical security, data center operations, legal, communications, and customers.

• Build the IR program from the ground up: runbook standards, severity definitions, materiality methodology, evidence contracts, and post-incident review cadence.
• Define the agent-human contract for response: escalation criteria, evidence packages required from agents, and human-verdict feedback into agent quality.
• Design and operate the senior-IR on-call rotation (ack SLAs, escalation chain, fan-out), and stay an active senior IC inside it.
• Turn incident trends into systemic fixes, drive cross-functional remediation to completion, and define and report the IR program's KPIs to leadership.
• Set the tabletop and exercise cadence, and carry the external face of IR for regulatory and customer disclosure obligations and audits.

What We're Looking For

The below is a starting point. We always make space for exceptional people, so if you don't fit this role exactly, tell us where you would.

• You've run material incidents as the most senior commander on the call, at companies with sophisticated threat models.
• You've made disclosure-grade calls under regulatory and customer reporting clocks.
• You've written runbooks other engineers followed under pressure, and rewritten them when they didn't work.
• You've built operational processes from nothing where no structure existed, and you find the agent-first thesis one of the most interesting design choices in IR today.
• You move fluently between technical containment and executive, legal, and customer conversations during a declared incident.

Bonus: Incidents bridging cyber, physical, and OT/ICS. Critical-infrastructure, data center, or industrial environments. Agent-augmented IR, including tuning LLM-based systems against measured precision and recall.

Salary & Benefits

Competitive total compensation package (salary + equity)

• Retirement or pension plan, in line with local norms
• Health, dental, and vision insurance
• Generous PTO policy, in line with local norms

The base salary range for this position is $270,000 - $370,000 per year, depending on experience, skills, qualifications, and location. This range represents our good faith estimate of the compensation for this role at the time of posting. Total compensation may also include equity in the form of stock options.

We are committed to pay equity and transparency.

Fluidstack is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law.

Fluidstack will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.

You will receive a confirmation email once your application has successfully been accepted. If there is an error with your submission and you did not receive a confirmation email, please email careers@fluidstack.io with your resume/CV, the role you've applied for, and the date you submitted your application-- someone from our recruiting team will be in touch.

Career Range: $330K - $380K