Associate Principal Incident Responder

About the role

The Professional Services team at Dragos is seeking an Associate Principal Incident Responder to lead Operational Technology (OT) incident response investigations and enhance customer OT IR maturity. This role combines incident response execution with strategic advisory services.

Responsibilities

• Lead and execute incident response engagements for OT customers as Incident Commander, including triage, investigations, threat hunts, compromise assessments, and on-call response across onsite and remote environments.
• Conduct post-incident reviews, root-cause analysis, and integrate lessons learned into playbooks, standard operating procedures, and response methodologies.
• Develop and deliver advisory services including incident response planning workshops, maturity assessments, playbook design, and tabletop exercises that advance customer readiness.
• Manage customer relationships across onboarding, strategic advisory engagements, and stakeholder communication to align response capabilities with evolving business risk.
• Contribute to research, threat analysis, and thought leadership (whitepapers, webinars, presentations) that influence Dragos methodology and training.
• Mentor and develop teammates through hands-on training and incident guidance; serve as technical escalation point and role model for operational excellence.
• Drive delivery accountability for quality, timeliness, and utilization; partner with internal teams on service expansion, scalability improvements, and represent Dragos mission to customers and industry.

Qualifications

• 8+ years of hands-on incident response and digital forensics experience with proficiency in at least two forensics domains (network, hardware, memory, disk).
• Proven experience in ICS/OT cybersecurity including knowledge of industrial architecture, threat landscapes, vulnerabilities, and applicable frameworks and standards.
• Proven ability to lead end-to-end investigations, correlate events across multiple data types, and uncover threats through methodical analysis and pivoting.
• Proven incident management and communication ability: able to manage coordination during incidents, guide customers calmly and confidently through high-pressure situations, and author customer-facing documentation, playbooks, and executive briefings.
• Consulting and advisory experience translating technical depth into strategic customer guidance, incident response planning, and recommendations for advancing incident readiness and response maturity.
• Ability to work independently and remotely while coordinating effectively across distributed teams.
• Willingness to travel up to 40% (domestic and some international).

Pay

$155,000 salary with a competitive equity package and comprehensive benefits plan.

Schedule

Remote-first position with occasional travel required.