Principal Hardware Diagnostics Engineer

Responsibilities

• Design and develop automated hardware diagnostics solutions for blade-level servers and rack-scale AI systems.
• Arcitect and implement diagnostic agents, monitoring tools, and analytics frameworks to track hardware telemetry.
• Collaborate with hardware teams to integrate low-level diagnostic modules into monitoring systems.
• Create diagnostic modules used for internal validation and production data center operations.
• Provide detailed hardware fault information to system engineers to accelerate troubleshooting.
• Define remediation workflows and insights for hardware fault scenarios across nodes and clusters.
• Collaborate with firmware, networking, and cloud platform teams to integrate diagnostics across the system stack.

Requirements

• Bachelor’s, Master’s, or PhD in Computer Science, Computer Engineering, or related discipline.
• Strong software engineering experience in Python, C++, or C++.
• Experience developing diagnostics or monitoring systems for hardware platforms.
• Experience working with distributed systems or cloud infrastructure.
• Strong knowledge of Linux environments and system-level diagnostics tools.
• Experience collaborating with CM/ODM partners on manufacturing diagnostics and fault isolation.
• Strong analytical and debugging skills.
• Excellent communication and collaboration abilities.

Qualifications

• Experience working with AI hardware platforms or accelerator-based computing systems.
• Familiarity with hyperscale data center infrastructure.
• Experience building cluster-level monitoring or diagnostics systems.
• Experience interacting with internal or external customers during diagnostics solution development.

Skills

• Python, C++, or C++ programming skills.
• Linux environment and system-level diagnostics tools proficiency.
• Collaboration and communication skills.
• Experience with AI hardware platforms or accelerator-based computing systems.
• Familiarity with hyperscale data center infrastructure.
• Experience building cluster-level monitoring or diagnostics systems.
• Experience interacting with internal or external customers during diagnostics solution development.

Benefits

• Competitive salary.
• Flexible working.
• Comprehensive benefits package including medical, dental, and vision coverage, Flexible Spending Accounts (FSAs), Health Savings Accounts (HSAs), disability and life insurance, a 401(k) retirement plan, commuter benefits, wellness services, and an Employee Assistance Programme (EAP).