PRINCIPAL GIVING MANAGER

Job Summary

The Principal Gifts Manager provides high-level strategic and operational support to the Principal Giving team of a global NGO, with a primary focus on enabling and enhancing the work of the Executive Director and Relationship Managers (RMs) responsible for cultivating and stewarding ultra-high-net-worth individuals, family foundations, and anonymous donors. This role ensures that donor portfolios are managed with white-glove service, communication is timely and tailored, and internal coordination reflects the highest standard of support.

Responsibilities

• Partner closely with Principal Giving RMs to implement tailored engagement strategies for assigned donors, aligned with individual interests and institutional priorities.
• Manage and track RM outreach calendars, proactively recommending engagement touchpoints and supporting pre- and post-meeting follow-through.
• Maintain quality control of all donor-facing materials to ensure a high degree of polish and professionalism, ensuring content aligns with donor expectations, tone preferences, and communication style.
• Conduct preliminary background research on high-net-worth individuals (HNWIs) and/or coordinate with the Research team to prepare comprehensive donor research panels that inform strategic engagement.
• Provide logistical support for donor meetings, site visits, and virtual events led by the Principal Giving team, including coordination of agendas, travel, and materials.
• Ensure appropriate internal briefings and post-meeting documentation—including detailed meeting notes, action items, and follow-up communications—are drafted with clarity and discretion, and completed in a timely, organized, and professional manner to support ongoing donor strategy and internal coordination.
• Career events, site visits, and virtual engagements assuring tailored, high-touch moments that reflect donor interests, elevate institutional priorities, and reinforce CARE’s gratitude and partnership.
• Maintain accurate donor records and pipelines in Salesforce, including tracking gift opportunities, action steps, and engagement history.
• Coordinate with Major Gifts Operations Specialist to ensure gifts are accurately recorded, receipted, and acknowledged.
• Monitor and support complex gifts (e.g., DAFs, stock, family foundation contributions), ensuring timely and customized stewardship responses.

Required Qualifications

• Bachelor’s degree or equivalent combination of education and work experience in a nonprofit environment
• 4–6 years of experience in fundraising, high-level executive support or donor relations
• Experience working with C-suite executives, major donors, or board members, with strong judgment and discretion
• Superior writing and editing skills with demonstrated ability to produce compelling donor communications and briefing documents
• Proficiency in Salesforce (or similar CRM), Microsoft Office, and project management tools
• Highly organized, meticulous, and able to manage multiple priorities under tight deadlines

Preferred Qualifications

• Experience in mid-to-large nonprofit setting