Principal Field Engineer / Sr. Principal Field Engineer (AHT)

About the role

The JTAGS Field Engineer role requires a broad array of knowledge and skills heavily focused on systems administration, HW/SW troubleshooting, comprehensive corrective/preventative maintenance, intimate customer interaction, as well as routine status reporting to leadership. The candidate will provide comprehensive support to the fielded JTAGS sites both from the JTAGS Support Facility in Colorado, as well as while on-site, with the ability to address/resolve most customer questions and issues in real-time.

Responsibilities

• Installs, operates, maintains, repairs, and modifies all aspects of the JTAGS System.
• Performs a variety of maintenance and technical support on products such as equipment, integrated systems and subsystems, and software at the field locations.
• Provides real-time technical support to the warfighter on all aspects of the JTAGS system (HW/SW) at customer and field locations.
• Provide onsite training of customer support personnel.

Requirements

• Active DoD Secret Clearance investigated within the last 5 years
• Active DOD 8570 IA Workforce Improvement Program IAT Level II Technical Level Certification (Security + CE, CCNA Security, CySA+, GICSP, GSEC, CND, SSC)
• Systems Administration experience (Preferably RHEL)
• Strong Linux/RHEL background
• Strong troubleshooting skills – Quickly/accurately diagnose and resolve complex issues
• SATCOM antenna experience – maintenance, troubleshooting, operations
• Familiarity with any of the following: JTAGS, Air Defense, Space Brigade missile warning, missile warning systems, CRAM or other similar systems.

Qualifications

• Basic Qualifications: Level 3 - Bachelor's degree with 5 years of experience OR Master’s degree with 3 years of experience or High School diploma / Equivalent with 9 years’ experience may be accepted in lieu of degree. Level 4 - Bachelor's degree with 8 years of experience OR Master’s degree with 6 years of experience or High School diploma / Equivalent with 12 years’ experience may be accepted in lieu of degree.
• Prior JTAGS experience
• Prior missile warning program experience
• Excellent communication and interpersonal skills
• Training or advanced knowledge specific to RHEL, Cisco, NetApp, HP servers, and Dell servers
• Familiarity and understanding of networking protocols VLANs, routing, subnets, network switching, network attached storage, firewall appliances, intrusion detection devices
• Knowledge/Understanding of Engineering Principles
• Experience providing on-site technical (HW/SW) support
• Experience formatting/imaging hard drives, managing backups
• Familiarity with COMSEC principles and cryptographic equipment.

Benefits

Northrop Grumman is an Equal Opportunity Employer, making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class. For our complete EEO and pay transparency statement, please visit http://www.northropgrumman.com/EEO.

Pay

Primary Level Salary Range: $85,600.00 - $128,400.00 Secondary Level Salary Range: $0.00 - $0.00