Principal Enterprise Delivery Manager, Migrations

Responsibilities

• Lead end-to-end cloud transformation engagements by evaluating customer environments and aligning technical execution with business outcomes.
• Risk Management: Facilitate migration readiness assessments, interpret guardrail results, and recommend actionable remediations (i.e. SQL-based analysis, app remediations, automation deltas, workflow redesign).
• Technical Architecture: Understand and communicate the role of APIs, webhooks, and automation components in customer environments — explaining how they translate to Cloud and what requires refactor or replacement.
• Act as a trusted advisor to senior leadership and other technical executives, guiding decision-making through data-backed insights.
• Drive accountability through clearly defined milestones, transparent reporting, proactive risk management and optimal resourcing.
• Lead all project communications, plan reviews, and steering committee to guide project direction. Maintain effective communication with stakeholders to advocate for the team and meet customer objectives.
• Act as the escalation point for customers to drive urgency on critical blockers during migrations.
• Team Leadership: Mentor peers on technical literacy and lead internal enablement efforts, including training workshops and playbook development.

Qualifications

• Extensive experience working in or around software delivery — roles such as Delivery Manager, DevOps Engineer, QA/Test Lead, Systems Engineer, or Support Lead are a plus.
• Proven track record leading data migration, systems integrations, or platform transformations.
• Strong understanding of the software development lifecycle (SDLC) — able to connect process, tooling, and delivery outcomes.
• Strong ability to influence customer decision-making through expertise in delivery knowledge and value discussions.
• Demonstrated leadership, teamwork, and mentorship skills that enhance team learning and engagement.
• Over 10 years of professional experience as a technical program/delivery manager responsible for complex technology projects for enterprise customers.
• Bachelor’s or advanced degree in engineering, computer science, or equivalent professional experience.

Benefits

Atlassian offers a wide range of perks and benefits designed to support you, your family and to help you engage with your local community. Our offerings include health and wellbeing resources, paid volunteer days, and so much more.