Principal Enterprise Architect, Infrastructure & Operations

About the role

This role is eligible for our hybrid work model: 2 days in-office.

Responsibilities

• Set the strategy and standards that power reliability, speed, and safety across Priceline’s platforms, networks, and run-time environments.
• Unify platform engineering, SRE, networking, and multi-region cloud infrastructure into paved roads and guardrails that accelerate delivery, improve reliability, strengthen observability, reduce change-failure rate and MTTR, enable safe, scalable AI adoption, and lower total cost of ownership (TCO).
• Define and evolve the target-state Infrastructure and Operations architecture aligned to Priceline’s long-term business and technology objectives, with a pragmatic phased roadmap and measurable interim milestones.
• Lead platform engineering strategy—establish paved roads/golden paths, an internal developer platform (IDP), reusable reference architectures, and self-service automation that shorten idea-to-production cycles.
• Lead architecture governance, codifying standards and guardrails, managing technical debt, ensuring compliance, and minimizing architectural risk.
• Partner with Product and Technology leaders to design end-to-end solutions across internal and third-party systems—defining integration patterns, API/data contracts, clear ownership boundaries, and SLAs.
• Institutionalize SRE fundamentals and advance Infrastructure as Code and GitOps.
• Embed security and privacy by design—partner with Security/Risk to implement Zero Trust, secrets and key management, vulnerability & patch orchestration, data protection, and regulatory controls (e.g., PCI, SOX, GDPR/CCPA) across platforms and pipelines.
• Evaluate emerging technologies, patterns, and vendors to shape strategic roadmaps—leading build/buy/partner analyses, proofs of concept, and TCO/ROI assessments to de-risk decisions.
• Coach principal and staff engineers, uplevel engineering practices, and cultivate a culture of clarity, simplicity, and continuous improvement.

Requirements

• Deep experience (8+ years) across cloud infrastructure and operations—Kubernetes/container platforms, platform engineering/IDP, networking and site traffic management/edge platforms, storage, observability, incident management, DR/BCP, and modern change management.
• Hands-on engineering background with fluency in Infrastructure as Code (Terraform), automation (e.g., Python/Go), GitOps/CI/CD, service mesh, and production observability.
• Cloud-native experience—ideally GCP (e.g. GKE, Cloud Service Mesh, VPC, CloudSQL/AlloyDB/Spanner, BigQuery, Bigtable, GCE, GCS, Vertex AI, Looker).
• Security-first mindset with practical knowledge of Zero Trust, IAM, secrets management, vulnerability management, security and identity protocols (PKI, TLS/mTLS, OAuth 2.0/OIDC), and privacy/compliance frameworks (e.g., PCI, SOX, GDPR/CCPA).
• FinOps-aware—able to model and optimize cost/reliability/latency trade-offs at scale.
• Bias for clarity and simplicity—reducing complexity and enabling teams to move faster and smarter.
• Analytical problem-framer who reduces ambiguity into clear, actionable components.

Qualifications

• Illustrated history of living the values necessary to Priceline: Customer, Innovation, Team, Accountability and Trust.

Skills

• Strategic thinker and clear communicator who can influence executives, peers, and engineers.

Benefits

• Health & wellness coverage including medical, dental, vision, and mental health resources.
• Generous time off including PTO, holidays, a company-wide Priceline Pause reset week, and paid volunteer days.
• Work/life support including the ability to work up to 4 weeks per year from anywhere, parental leave, dependent care and family support resources, Summer Fridays, and office perks like stocked kitchens and catered meals (varies by location).
• Financial security programs such as retirement plans with company contributions, life and disability coverage, and tax-advantaged accounts.
• Signature travel perks including employee-only discounts on hotels and flights, VIP deals, and Big Deal Bucks credits.
• Additional perks & discounts like travel and partner discounts, tuition support, legal support, and pet benefits.

Pay

The salary range for this position is $175,000- $220,000 USD.

Schedule

Priceline follows a hybrid working model, which includes two days onsite as determined by you and your manager (ideally selecting among Tuesday, Wednesday, or Thursday). On the remaining days, you can choose to be remote or in the office.