Principal Engineer -- Salesforce Architect

We are a Digital Product Engineering company scaling globally, building products, services, and experiences that inspire and delight. With 18,000+ experts across 28 countries, our dynamic, non-hierarchical work culture thrives on collaboration and innovation.

About the role

Lead end-to-end Salesforce Health Cloud solution architecture and delivery for large, enterprise healthcare implementations. Own the overall Health Cloud technical strategy, ensuring scalability, security, and compliance with healthcare regulations (HIPAA/PHI). Act as a trusted advisor to business stakeholders, architects, and senior leadership on Health Cloud capabilities and best practices.

Responsibilities

• Translate complex healthcare business requirements into scalable Salesforce Health Cloud solutions.
• Drive architectural decisions covering Salesforce core, Health Cloud extensions, integrations, data models, and automation.
• Demonstrate deep expertise in Health Cloud features: Patient/Member Profiles, Care Plans, Care Programs, Care Teams, Health Timelines, Assessments, Care Gaps, and Utilization Management.
• Provide hands-on leadership with Apex, Lightning Web Components (LWC), Flows, Triggers, Batch Apex, and Salesforce APIs.
• Define and govern integration architecture using REST/SOAP APIs, middleware, and healthcare standards such as FHIR and HL7.
• Understand EHR/EMR integrations, payer/provider workflows, and patient/member lifecycle management.
• Lead all phases of the delivery lifecycle: requirements, solution design, development, testing, deployment, and post-go-live support.
• Review and approve high-level and low-level technical designs, ensuring alignment with enterprise architecture standards.
• Ensure adoption of Salesforce best practices, governor limit optimization, performance tuning, and code quality standards.
• Provide technical governance, conduct design/code reviews, and manage architectural risks and technical debt.
• Lead and mentor multi-shore Salesforce teams, including developers, admins, QA, and offshore delivery teams.
• Guide teams on Salesforce security model, data access, sharing rules, consent management, and compliance needs.
• Leverage hands-on experience with DevOps and CI/CD tools such as Copado, Git, Azure DevOps, and Jenkins.
• Collaborate closely with program managers to manage scope, timelines, risks, and delivery commitments.
• Drive innovation and continuous improvement, including PoCs, adoption of new Salesforce Health Cloud features, and platform enhancements.
• Participate in roadmap planning, release strategy, and long-term platform evolution discussions.
• Support Agile/ Scaled Agile environments, including sprint planning and release management.

Requirements

• Life-sciences & Healthcare domain expertise.
• Salesforce Health Cloud implementation experience.

Skills

• Excellent communication, leadership, decision-making, and stakeholder management skills.