Principal Engagement Manager, Professional Services (ProServe) team

About the role

The AWS Professional Services (ProServe) team is seeking a highly skilled and versatile Engagement Manager (EM) to lead the delivery of complex cloud solution projects. This role combines technical expertise with strong project leadership skills to drive successful implementations of AWS-based solutions for clients.

Responsibilities

• Leading and managing complex cloud migration and implementation projects
• Leveraging comprehensive knowledge of AWS services, architectures, and best practices to guide technical decisions and strategic planning
• Bridging business requirements with technical solutions, facilitating engineering discussions and ensuring alignment with customer business outcomes
• Distingushing customer needs into clear technical requirements and mapping them to business outcomes
• Decomposing complex technical problems into actionable, deliverable solutions
• Contributing to technical documentation and defining documentation standards

Requirements

• 8+ years of cloud computing experience
• Bachelor's degree in Computer Science, Math, or a related field
• Experience managing and delivering large-scale enterprise IT projects
• Experience with IT compliance and risk management requirements (e.g. security, privacy, SOX, HIPAA etc.)
• Experience with software development life cycle (SDLC) and agile/iterative methodologies

Qualifications

• Knowledge of AWS services including compute, storage, networking, security, databases, machine learning, and serverless technologies
• Experience implementing AWS services in a variety of distributed computing environments
• Experience with enterprise architecture frameworks (like TOGAF, Zachman) and identifying the relationships between business services, information, applications and global infrastructure assets
• Experience in performance optimization and cost management for cloud environments
• Experience communicating technical concepts to diverse audiences in pre-sales environments
• Advanced degree in advanced technology, or AWS Professional level certification
• Knowledge of compliance and security standards across the enterprise IT landscape

Skills

• Strong technology and program/project management experience
• Ability to validate technical solutions against business goals
• Ability to recognize when additional technical evaluation is needed
• Ability to manage technical risks
• Ability to contribute to technical documentation and define documentation standards

Benefits

• Comprehensive benefits including medical, dental, vision, prescription, life insurance, AD&D, EAP, mental health support, flexible spending accounts, adoption and surrogacy reimbursement coverage
• 401(k) matching
• Paid time off
• Parental leave

Pay

Base salary range for this position is $210,100.00 - $284,300.00 USD annually in Mountain View, $182,700.00 - $247,200.00 USD annually in Austin, and $182,700.00 - $247,200.00 USD annually in Dallas.

Schedule

Full-time position.