Principal Engagement Executive

Responsibilities

• Manage all engagements related to the company’s customer service for strategic accounts
• Ensure projects meet customer requirements and deliver measurable value
• Act as primary liaison for customer executive coordination
• Transition projects efficiently from Sales to Delivery
• Oversee successful project closeout and transitions to post-delivery teams
• Collaborate across teams to align on customer success plans
• Drive new services opportunities by partnering with the company Sales

Qualifications

• 8+ years in professional services or consulting
• Experience in enterprise project management
• Prominent relationship-building skills with clients
• Strong operational and customer value focus
• Excellent communication and executive presence
• Able to manage complex client situations
• Bachelor's degree required; MBA preferred