Principal Design Program Mgr, Devices & Services Experience Design Program Management
Key job responsibilities
Strategic Program Leadership
Define and deliver high-visibility design programs with company-wide impact across multiple organizations and regions. Independently solve significantly complex problems affecting organizational goals and establish standards for Industrial Design programs. Serve as trusted advisor to senior leadership, representing complex decisions to executives up to 3 levels above.
Cross-Organizational Collaboration & Execution
Drive collaboration between Industrial Design, UX, Product Design, Hardware Engineering, Product Management, and Operations teams. Influence and align senior stakeholders including VPs and SVPs on program strategy. Foster shared understanding by harmonizing discordant views and leading consensus on contentious issues. Own all aspects of significantly complex design programs from concept to market as an individual contributor. Make complex trade-offs balancing opportunity, resources, and sustainability across concurrent programs.
Operational Excellence & Process Innovation
Create and optimize scalable mechanisms and best practices. Actively remove bottlenecks to accelerate operational excellence. Model best practices in status reporting, documentation, stakeholder management, and risk management.
Design Process Management
Coordinate design efforts across multiple programs spanning home to mobile products. Own Industrial Design development schedules for strategic initiatives across the Lab126 PDP. Approve designs and samples while handling logistics including model orders, executive reviews, and international travel planning.
About the team
This Design Program Management team has far-reaching impact across Amazon Devices & Services, influencing cross-organizational goals, cross-regional business operations, long-term beneficial impact on products and design tools/operations, company-wide standards and best practices for Design program management, and strategic direction of significantly complex, high-visibility consumer product initiatives.