Principal Consultant, Solutions Architect ServiceNow - Technology & Security
About the role
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Principal Consultant, Solutions Architect ServiceNow - Technology & Security based in the United States. As a Principal Consultant, you will lead the architecture and delivery of complex ServiceNow solutions across technology, security, and risk environments. You will work directly with clients to translate business and technical challenges into scalable platform strategies and implementations. The role spans ITSM, ITOM, Security Operations, and Integrated Risk Management, connecting core IT workflows with security and compliance capabilities. You will shape CMDB, CSDM, Discovery, Service Mapping, incident response, vulnerability management, and governance solutions. Beyond individual engagements, you will help develop repeatable architectures, accelerators, and best practices that can scale across clients. You will provide technical leadership to development teams while contributing to executive-level discussions, quality assurance, and pre-sales activities. This is a high-impact consulting opportunity combining hands-on ServiceNow architecture, strategic problem-solving, client leadership, and team mentorship.
Responsibilities
- Lead the planning, architecture, implementation, and continuous improvement of ServiceNow solutions while serving as a trusted technical advisor to clients and internal teams.
- Lead the planning, solution design, execution, and deployment of ServiceNow consulting and technical services across ITSM, ITOM, Security Operations, and Integrated Risk Management.
- Architect CMDB and CSDM foundations, Discovery, and Service Mapping strategies supporting both IT operations and security use cases.
- Design Security Operations solutions covering Security Incident Response and Vulnerability Response.
- Develop integrations between ServiceNow security solutions and SIEM, SOAR, vulnerability scanning, and threat intelligence platforms.
- Design IRM solutions covering policy and compliance management, risk management, governance, and continuous monitoring aligned with client control frameworks.
- Partner with IT, security, risk, and compliance stakeholders