Principal Consultant

Here at Appian, our values of Intensity and Excellence define who we are. We set high standards and live up to them, ensuring that everything we do is done with care and quality. We approach every challenge with ambition and commitment, holding ourselves and each other accountable to achieve the best results. When you join Appian, you’ll be part of a passionate team dedicated to accomplishing hard things, together.

About the role

Appian Customer Success is obsessed with great customer outcomes. We deliver mission-critical business impact fast and are directly responsible for partnering with our customers to bring their best ideas to life. As a Principal Technical Consultant, you will engage with our customers post-sales to develop software solutions on the Appian platform. These applications help companies drive digital transformation and competitive differentiation.

Your primary responsibility will be to lead projects and work throughout the entire project life-cycle to define, design, develop, and implement custom software and AI solutions using Appian’s platform for our commercial clients. This includes:

• Working within an agile environment to understand our client’s business processes and technical needs
• Launching new relational data models in production
• Developing APIs to integrate with multiple systems
• Partnering with Appian Architects and Technical Delivery Managers
• Leading and mentoring consultants through fast-paced software implementations
• Brainstorming AI use cases and implementing Appian’s AI tools by applying retrieval augment generation (RAG), agentic workflows, prompt engineering, and the latest generative models
• Collaborating with clients’ technical teams and business users throughout the entire software and development life cycle
• Driving adoption by empowering clients to become self-sufficient with building process applications on their own

Requirements

• Passion for mentoring/developing others and experience leading teams through post-sale software implementation
• Ability to work with clients to define business processes and gather functional and technical system requirements
• Excellent communication skills, passion for technology and continuous learning, and affinity for asking “why” and solving the right problems
• History of success on cross-functional teams; experience building products using agile methodologies (pair programming, stand-ups, planning sessions, and sprints)
• Basic understanding of object-oriented programming, experience working with relational databases and database design/data modeling, and SQL skills (writing queries, joins, views, etc.)
• Knowledge of software testing practices (test-driven development, automated test suites within a continuous integration framework)
• Integrations experience using APIs such as REST and SOAP, JDBC connections, and web services
• Familiarity with Amazon Web Services (AWS), Artificial Intelligence (AI), Analytics, Machine Learning, Google Cloud, Application Integration, Database, Developer Tools, Management & Governance, and Elastic Containers is preferred

Qualifications

• 7+ years of experience with hands-on software development or technical consulting
• B.S./B.A. in Engineering, Computer Science, Information Systems, Mathematics, or related field/degree
• Willingness to travel; 20% or less annually to support customer engagement

Pay

The base salary range represents a good faith and reasonable estimate of the range at the time of posting. Actual compensation will be dependent on a number of factors including, but not limited to, the candidate’s relevant work experience, qualifications, internal peer equity, and market and business conditions that exist when extending an offer. A discretionary bonus may be awarded in recognition of individual and company performance.

Base Salary Range: $100,000 USD - $225,000 USD

Benefits

Appian offers a comprehensive benefits package designed to support your health, wellbeing, and financial future. Benefits may include:

• 401(k) plan with company match
• Flexible time off
• Paid parental leave
• Medical, dental, and vision plans
• Life insurance and disability insurance
• Wellness programs
• Flexible spending accounts and health savings account contributions
• Employee referral bonus program
• Learning and development resources
• Employee Stock Purchase Program (ESPP)
• Wellness dollars
• Tuition reimbursement
• Family-forming benefits
• Employee Assistance Program (EAP) with free mental health support

Certain positions may be eligible for equity awards. Benefits vary by country—please ask your Talent Acquisition contact for details specific to the location you are applying to.

Tools and Resources

• Training and Development: During onboarding, we focus on equipping new hires with the skills and knowledge for success through department-specific training. Continuous learning is a central focus at Appian, with dedicated mentorship and the First-Friend program being widely utilized resources for new hires.
• Growth Opportunities: Appian provides a diverse array of growth and development opportunities, including our leadership program tailored for new and aspiring managers, a comprehensive library of specialized department training through Appian University, skills-based training, and tuition reimbursement for those aiming to advance their education.
• Community: We’ll immerse you into our community rooted in respect starting on day one. Appian fosters inclusivity through our 8 employee-led affinity groups. These groups help employees build stronger internal and external networks by planning social, educational, and outreach activities.