Principal Cloud Native Specialist

About the role

Dynatrace is seeking a high-energy Cloud Native Specialist to serve as the technical vanguard for modern infrastructure environments based in New York or Boston. This is a specialized overlay role focused on the intersection of Platform Engineering, Kubernetes (K8s), and Multi-cloud strategy. You will partner with our Global Sales and Customer Success teams to help organizations navigate the complexities of "day-2" operations in containerized environments, ensuring they achieve full-stack observability across dynamic, ephemeral architectures.

Responsibilities

• Cloud Native Domain Expertise:
  • Act as the technical "Subject Matter Expert" (SME) for all things Kubernetes (EKS, AKS, GKE, OpenShift) and container orchestration.
  • Demonstrate how Dynatrace provides automated, code-level visibility into microservices without manual instrumentation or sidecar overhead.
  • Advocate for OpenTelemetry (OTel) integration and explain how Dynatrace extends the value of open-source telemetry in a production-grade environment.
• Domain Execution:
  • Lead technical discovery and high-stakes Proof of Concepts (POCs) specifically targeting "Born-in-the-Cloud" accounts or legacy enterprises undergoing digital transformation.
  • Build "Cloud-Native ROI" models, illustrating how automated observability reduces "Kubernetes Tax" (the operational overhead of managing K8s at scale).
  • Support the sales team in positioning Dynatrace against niche cloud-native tools by highlighting our AI-driven root cause analysis.
• Platform Engineering & SRE Alignment:
  • Consult with customer Platform Teams to integrate Dynatrace into CI/CD pipelines (Jenkins, GitLab, GitHub Actions) and "GitOps" workflows (ArgoCD, Flux).
  • Design observability-as-code strategies using Terraform, Pulumi, or Crossplane.
  • Help customers implement Service Level Objectives (SLOs) and Error Budgets within their cloud-native stacks to drive SRE maturity.
• Ecosystem Advocacy:
  • Stay at the forefront of the CNCF landscape, including Service Mesh (Istio, Linkerd), Serverless (AWS Lambda, Fargate), and eBPF technologies.
  • Conduct "Cloud Native Maturity" workshops focused on automated scaling, pod-level resource optimization, and cost-aware infrastructure management.

Requirements

• Experience: 5+ years in a technical pre-sales, DevOps, or SRE role, with at least 3 years specifically focused on Kubernetes and containerized workloads.
• Technical Depth:
  • Certified Kubernetes Administrator (CKA) or Application Developer (CKAD) preferred.
  • Deep understanding of container runtimes, ingress controllers, and service discovery.
  • Hands-on experience with Service Mesh architectures and sidecar patterns.
• Cloud Mastery: Expert-level knowledge of at least one major cloud provider (AWS, Azure, or GCP), with a focus on their managed Kubernetes and Serverless offerings.
• Automation & Code: Proficiency in Terraform, Helm, and YAML. Ability to read/write code in Go, Java, or Node.js to assist with microservices troubleshooting.
• Business Acumen: Ability to explain the business impact of "MTTR" and "Deployment Frequency" to executive stakeholders.
• Education: Bachelor’s degree in Computer Science, Engineering, or equivalent practical experience.

Preferred Skills

• Experience with eBPF-based monitoring tools.
• Familiarity with FinOps principles (matching cloud spend to container performance).
• Active participation in the CNCF community or open-source projects.

Benefits

• Unlimited personal time off.
• Employee stock purchase plan.
• Reward system for performance recognition.
• Medical and dental benefits.
• Company matching 401(k) plan for retirement.

Pay

The base salary range for this role is $156,000 - $195,000. When determining your salary, we consider your experience, skills, education, and work location.