Principal Clinical Specialist, Coronary Renal Devernation - Portland, OR
About the role
We are seeking a committed professional to join our team. While this is a remote position not located at a physical Medtronic site, the candidate hired will be required to reside within the territory and drive to multiple accounts throughout the region. A valid driver's license is essential for this role.
Responsibilities
- Sales Support for CRDN business units and will assist with the implementation of the sales strategy of the remaining CRDN business units.
- Support the regional CRDN sales strategy as set forth by the National Sales Director; working with sales representatives and managers of all business units to achieve business plans.
- Represent Medtronic during procedures and implants of products to provide troubleshooting and other technical assistance.
- Receive technical inquiries by telephone. Research solutions to questions or problems (e.g. product selection issues, technical questions about Medtronic CRDN products when appropriate, etc.).
- Educate and train physicians, hospital personnel and office staff on technical matters relating to our products and pacing through conducting and/or coordinating: one-on-one training sessions, in-service education programs, seminars and/or outside symposiums.
- Aid the District Manager (DM), Clinical Specialist Manager (CSM) and in-house training department in educating/training new Clinical Specialists and sales representatives.
- Provide training and resources for hospital staff to enable them to conduct training for their personnel ("train the trainer").
- During/following cases: complete necessary documentation and phone calls (customer service). Update sales representatives concerning cases. Immediately notify representatives regarding issues or problems requiring follow-up. Serve as an effective Medtronic representative to physicians and support staff regarding Medtronic products, service, and support.
- Maintain current knowledge regarding CRDN, Medtronic programs, products and services and competitive products.
- Maintain open, effective communication with all district personnel, customers, and other Medtronic employees.
- Perform other related duties as assigned.
Qualifications
- In order to be considered for this position, the following basic qualifications must be evident on your resume:
- A high school diploma and 11 years clinical or sales experience in healthcare OR an associate degree and 9 years of clinical or sales experience in healthcare OR a bachelor's degree and 7 years of clinical or sales experience in healthcare.
Bonus Information
- Desired/preferred qualifications (optional): Relevant industry, healthcare, industry, marketing, or medical education experience considered where there is specific focus on awareness and education or medical project management.
- Expertise with Microsoft Outlook, Excel, Word and PowerPoint and system tracking.
- Strong project management skills and experience coordinating and executing marketing programs.
- Excellent interpersonal, written, and verbal communication skills.
- Excellent work ethic.
- Thorough working knowledge of medical terminology, medical procedures, and the medical device industry.
- Excellent customer service skills and problem resolution skills.
- Ability to effectively build and maintain positive relationships with peers and colleagues across organizational levels.
Physical Job Requirements
- Continuous verbal and written communication.
- Frequent 2-handed lifting of up to 40 lbs. from floor to chair/table and from one to another surface at approximately the same level.
- Sitting, standing and/or walking for up to eight plus hours per day.
- Environmental exposures include eye protection, infectious disease and radiation.
- Frequent bending/stooping, squatting and balance.
- Specific vision abilities required by this job include close vision, distance vision, depth perception, and ability to adjust focus in relation to travel and operating a personal computer.
- To effectively use a mobile phone, PC, keyboard and mouse.
- Frequent notifications and alerts.
- Must be able to drive approximately 80% of the time within assigned territory.
- Environmental exposure to infectious disease and radiation.
- Must have a valid driver's license and active vehicle insurance policy.
Benefits & Compensation
The base salary range is applicable across the United States, excluding Puerto Rico and specific locations in California. The offered rate complies with federal and local regulations and may vary based on factors such as experience, certification/education, market conditions, and location. Compensation and benefits information pertains solely to candidates hired within the United States (local market compensation and benefits will apply for others).