Principal Client Services Lead
SWCA Environmental Consultants · Raleigh, NC · 1 mo ago
RemoteRemoteOTHR$123k–$170k/yrFull-time
We need to output HTML fragment with sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real specific content. Must not repeat job title. No Job ID. Remove boilerplate: EEO, legal, application instructions, etc. Must preserve all substantive info.
We need to parse the posting.
Key sections:
- About The Opportunity: description of role, remote, travel 5-10%, etc.
- About SWCA: company description.
- What you will accomplish: list of bullet points (duties). That's responsibilities.
- Additional Job-Specific Responsibilities: more bullet points.
- Minimum Qualifications: bullet? It's paragraph.
- Experience And Qualifications For Success: bullet? It's paragraph.
- Preferred Qualifications: bullet? It's paragraph.
- Other Job Conditions: travel, safety compliance.
- Pay Range: specific numbers.
- Benefits: mention Total Rewards package includes ESOP, 401(k), medical, dental, vision, PTO, wellness, professional development.
- Schedule: not mentioned explicitly; maybe remote, travel 5-10% but not schedule. No explicit schedule like full-time, part-time. So we should not create Schedule section unless present.
- Skills: maybe not explicit; we could infer but must not invent. So we should not create Skills unless explicit.
Thus sections we can include: About the role (maybe combine About The Opportunity and About SWCA? The instruction: use for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). So we need headings exactly those strings? It says use
for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). So we need headings exactly those strings? It says use for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). Likely we should use those exact headings when we have content. So we need to map content to those headings.
Thus:
- About the role: include description of role, remote, travel, etc. Also maybe About SWCA? Could be part of About the role? Probably better to put company description under About the role or maybe separate? But only allowed headings are those; we could include company description under About the role as well.
- Responsibilities: combine "What you will accomplish" and "Additional Job-Specific Responsibilities". Use - .
- Requirements: maybe Minimum Qualifications? Or "Experience And Qualifications For Success"? Could be Requirements. We'll put Minimum Qualifications under Requirements.
- Qualifications: maybe Preferred Qualifications? Or Experience And Qualifications For Success? Actually Qualifications could be both minimum and preferred. But we have separate headings Requirements and Qualifications. We'll put Minimum Qualifications under Requirements, and Preferred Qualifications under Qualifications.
- Skills: not present; skip.
- Benefits: include Total Rewards package.
- Pay: include Pay Range.
- Schedule: not present; skip.
We must not include filler like "commensurate with experience". Not present.
We must remove boilerplate: EEO, accommodation, technology in hiring, candidate use of AI, equal opportunity employer, etc. Also remove "Application Deadline" etc? That's application instructions; we should remove. Also remove "Closing" etc. Also remove "If you need accommodation..." etc. Also remove "Use of Technology in Hiring" etc. Also remove "Equal Opportunity Employer" etc. Also remove "-LC1" at end.
We must preserve all substantive information: that includes details about remote, travel 5-10%, responsibilities list, qualifications, pay range, benefits.
Let's extract substantive content.
About The Opportunity paragraph:
"SWCA Environmental Consultants is seeking a Principal Client Services Lead to join our Southeast team. In this role, you will support multidisciplinary environmental consulting and project delivery efforts for projects across a range of markets, services, clients, and geographies throughout the Southeast. This is a remote opportunity for the right candidate, with preference for candidates located within the Southeast United States. Depending on project needs, this position may require approximately 5–10% travel throughout the Southeast to support client engagement, regional coordination, and project delivery. You will work closely with clients, leadership, and multidisciplinary teams to guide project direction, ensure technical quality, and support successful delivery. This role offers the opportunity to mentor staff, lead technical work, develop strategic pursuits, and play a key role in advancing project and client success."
About SWCA paragraph:
"SWCA Environmental Consultants is a 100% employee-owned environmental consulting firm providing full spectrum environmental services across the United States. Our North Star is to be the best place to work and a leader in sustainability, delivering sound science and creative solutions to complex environmental challenges. We are guided by our core values every day. We collaborate as #OneSWCA, we are #AlwaysLearning, we #NeverSettle, and we #GiveBack to our communities. With offices nationwide, SWCA offers a collaborative, team focused environment where employees can build meaningful and long-term careers."
What you will accomplish list (bullet points):
- Establishes and strengthens client relationships by proactively engaging with existing and potential clients and partners.
- Drives business development strategy by identifying market trends, targeting key opportunities, and setting strategic priorities.
- Holds self and others accountable for meeting sales targets and business development goals, ensuring consistent performance.
- Identifies and secures opportunities to bid on projects by monitoring the marketplace and leveraging industry connections.
- Develops teaming relationships by initiating and nurturing partnerships with other firms and organizations.
- Coordinates internal staff and strategy meetings to align business development efforts and share market intelligence.
- Conducts external market research to inform business development decisions and anticipate client needs and industry shifts.
- Disseminates the SWCA brand by representing the company at industry events, conferences, and through targeted outreach efforts (~5-10% travel required)
- Performs internal mentorship by guiding junior staff in client services best practices and professional growth.
- Advances SWCA’s overall business development efforts by collaborating with Technical and Operations leaders to deliver integrated solutions.
- Follows applicable federal, Tribal, state, local, industry, contractual, and company regulations, standards, and specifications.
- Performs related work as assigned.
Additional Job-Specific Responsibilities:
- Leads complex, multidisciplinary client pursuits and capture strategies across the Southeast, coordinating local and national teams to develop and secure strategic opportunities aligned with regional growth priorities, while maintaining awareness of market conditions, competitors, and opportunities to differentiate SWCA.
- Provides strategic project leadership and technical oversight for complex, high-profile projects spanning multiple sites, jurisdictions, agencies, and disciplines, managing project scope, schedule, budget, risk, and quality while ensuring successful delivery and client satisfaction.
- Serves as a technical and professional resource for clients and internal teams, developing innovative approaches, methodologies, tools, and standards; leading stakeholder and client communications as appropriate; mentoring and developing staff; and identifying opportunities to expand client relationships and generate additional work.
Minimum Qualifications:
"Eight years of relevant, progressively responsible experience, including some experience in managing others, with at least seven years in project management, budget/proposal development, business development, and/or client relationship management. Ten years of related experience is preferred; or any equivalent combination of experience, performance, training, and/or education. Knowledge normally obtained through a bachelor's degree."
Experience And Qualifications For Success:
"Demonstrated success leading business development, strategic pursuits, capture planning, and client relationship management within the environmental consulting industry, with experience identifying and developing opportunities across the Southeast and building relationships with clients, regulators, industry partners, and other stakeholders. Proven experience leading complex multidisciplinary projects and teams, including responsibility for project strategy, technical approach, QA/QC, risk management, budgets, schedules, client and agency communication, and successful delivery of multiple concurrent projects or pursuits. Strong leadership and collaboration skills, with the ability to influence across offices, geographies, and disciplines; lead teams with and without formal authority; mentor and develop staff; manage competing priorities; and lead effectively with minimal guidance and extensive latitude."
Preferred Qualifications:
"Established professional network and demonstrated relationships with clients, regulators, industry partners, and/or other stakeholders across the Southeast. Recognized technical or professional expertise in an environmental consulting discipline, with demonstrated ability to develop innovative solutions, methodologies, tools, or standards that advance client outcomes and SWCA’s technical reputation. Experience leading pursuits and projects of the highest complexity involving multiple jurisdictions, agencies, disciplines, phases, significant budgets, elevated levels of risk, controversy, or regulatory complexity, as well as experience supervising or providing leadership through other supervisors."
Other Job Conditions:
"This position may require domestic travel, including travel by commercial airline. Candidates must be able to obtain and maintain all valid travel documents and identification required for work-related travel throughout the duration of employment. Drives compliance of safety policies and reporting requirements to ensure overall team safety."
Pay Range:
"SWCA is committed to salary equity and transparency. The expected pay range for this Southeast- based position is $123,052.80 to $169,728.00 per year. Actual pay may vary based on experience, qualifications, geographic location, and other factors permitted by law. Eligible employees may also receive performance-based bonuses."
Benefits:
"As a 100% employee owned company, we invest in your future. Our Total Rewards package includes an Employee Stock Ownership Plan, 401(k) with profit sharing, medical, dental, and vision coverage, paid time off, wellness programs, and professional development opportunities."
We should not include the accommodation, technology in hiring, candidate use of AI, EEO, etc.
Now produce HTML.
Structure:
About the role
... combine About The Opportunity and About SWCA maybe two paragraphs.
Responsibilities
- ... all responsibility bullets combined from both lists.
Requirements
Minimum Qualifications paragraph.
Qualifications
Experience And Qualifications For Success paragraph.
Preferred Qualifications paragraph.
maybe combine? Could be two under Qualifications.
Benefits
Total Rewards package paragraph.
Pay
Pay Range paragraph.
We should not include Schedule.
Check for any duplicated lines: ensure we didn't repeat.
Make sure we preserve all substantive info: Did we miss anything? The "Other Job Conditions" about travel and safety: we haven't included that. It's substantive. Should we include it under Responsibilities? Or maybe under About the role? It's about job conditions. Could be part of About the role or Responsibilities? The instruction: we must preserve ALL substantive information. So we need to include that somewhere. Could add a paragraph under About the role or maybe a new section? But we only have allowed headings; we could add a paragraph under About the role after the description. Or we could add a About the role
and include that info there.
Thus in About the role paragraph we can include the remote, travel 5-10%, and also the Other Job Conditions (domestic travel, travel documents, safety compliance). That seems appropriate.
Also note that the "What you will accomplish" list includes a note about travel (~5-10% travel required) which duplicates; we can keep but it's okay.
Now ensure we didn't include any boilerplate like "Application Deadline", "Interviews may be scheduled", etc. We removed.
Check for any leftover like "Closing", "If you need accommodation", etc. Remove.
Now produce HTML.
Be careful to escape any special characters? Not needed.
Let's craft.
About the role paragraph: combine two paragraphs.
Paragraph 1: "SWCA Environmental Consultants is seeking a Principal Client Services Lead to join our Southeast team. In this role, you will support multidisciplinary environmental consulting and project delivery efforts for projects across a range of markets, services, clients, and geographies throughout the Southeast. This is a remote opportunity for the right candidate, with preference for candidates located within the Southeast United States. Depending on project needs, this position may require approximately 5–10% travel throughout the Southeast to support client engagement, regional coordination,
- .
- Requirements: maybe Minimum Qualifications? Or "Experience And Qualifications For Success"? Could be Requirements. We'll put Minimum Qualifications under Requirements.
- Qualifications: maybe Preferred Qualifications? Or Experience And Qualifications For Success? Actually Qualifications could be both minimum and preferred. But we have separate headings Requirements and Qualifications. We'll put Minimum Qualifications under Requirements, and Preferred Qualifications under Qualifications.
- Skills: not present; skip.
- Benefits: include Total Rewards package.
- Pay: include Pay Range.
- Schedule: not present; skip.
We must not include filler like "commensurate with experience". Not present.
We must remove boilerplate: EEO, accommodation, technology in hiring, candidate use of AI, equal opportunity employer, etc. Also remove "Application Deadline" etc? That's application instructions; we should remove. Also remove "Closing" etc. Also remove "If you need accommodation..." etc. Also remove "Use of Technology in Hiring" etc. Also remove "Equal Opportunity Employer" etc. Also remove "-LC1" at end.
We must preserve all substantive information: that includes details about remote, travel 5-10%, responsibilities list, qualifications, pay range, benefits.
Let's extract substantive content.
About The Opportunity paragraph:
"SWCA Environmental Consultants is seeking a Principal Client Services Lead to join our Southeast team. In this role, you will support multidisciplinary environmental consulting and project delivery efforts for projects across a range of markets, services, clients, and geographies throughout the Southeast. This is a remote opportunity for the right candidate, with preference for candidates located within the Southeast United States. Depending on project needs, this position may require approximately 5–10% travel throughout the Southeast to support client engagement, regional coordination, and project delivery. You will work closely with clients, leadership, and multidisciplinary teams to guide project direction, ensure technical quality, and support successful delivery. This role offers the opportunity to mentor staff, lead technical work, develop strategic pursuits, and play a key role in advancing project and client success."
About SWCA paragraph:
"SWCA Environmental Consultants is a 100% employee-owned environmental consulting firm providing full spectrum environmental services across the United States. Our North Star is to be the best place to work and a leader in sustainability, delivering sound science and creative solutions to complex environmental challenges. We are guided by our core values every day. We collaborate as #OneSWCA, we are #AlwaysLearning, we #NeverSettle, and we #GiveBack to our communities. With offices nationwide, SWCA offers a collaborative, team focused environment where employees can build meaningful and long-term careers."
What you will accomplish list (bullet points):
- Establishes and strengthens client relationships by proactively engaging with existing and potential clients and partners.
- Drives business development strategy by identifying market trends, targeting key opportunities, and setting strategic priorities.
- Holds self and others accountable for meeting sales targets and business development goals, ensuring consistent performance.
- Identifies and secures opportunities to bid on projects by monitoring the marketplace and leveraging industry connections.
- Develops teaming relationships by initiating and nurturing partnerships with other firms and organizations.
- Coordinates internal staff and strategy meetings to align business development efforts and share market intelligence.
- Conducts external market research to inform business development decisions and anticipate client needs and industry shifts.
- Disseminates the SWCA brand by representing the company at industry events, conferences, and through targeted outreach efforts (~5-10% travel required)
- Performs internal mentorship by guiding junior staff in client services best practices and professional growth.
- Advances SWCA’s overall business development efforts by collaborating with Technical and Operations leaders to deliver integrated solutions.
- Follows applicable federal, Tribal, state, local, industry, contractual, and company regulations, standards, and specifications.
- Performs related work as assigned.
Additional Job-Specific Responsibilities:
- Leads complex, multidisciplinary client pursuits and capture strategies across the Southeast, coordinating local and national teams to develop and secure strategic opportunities aligned with regional growth priorities, while maintaining awareness of market conditions, competitors, and opportunities to differentiate SWCA.
- Provides strategic project leadership and technical oversight for complex, high-profile projects spanning multiple sites, jurisdictions, agencies, and disciplines, managing project scope, schedule, budget, risk, and quality while ensuring successful delivery and client satisfaction.
- Serves as a technical and professional resource for clients and internal teams, developing innovative approaches, methodologies, tools, and standards; leading stakeholder and client communications as appropriate; mentoring and developing staff; and identifying opportunities to expand client relationships and generate additional work.
Minimum Qualifications:
"Eight years of relevant, progressively responsible experience, including some experience in managing others, with at least seven years in project management, budget/proposal development, business development, and/or client relationship management. Ten years of related experience is preferred; or any equivalent combination of experience, performance, training, and/or education. Knowledge normally obtained through a bachelor's degree."
Experience And Qualifications For Success:
"Demonstrated success leading business development, strategic pursuits, capture planning, and client relationship management within the environmental consulting industry, with experience identifying and developing opportunities across the Southeast and building relationships with clients, regulators, industry partners, and other stakeholders. Proven experience leading complex multidisciplinary projects and teams, including responsibility for project strategy, technical approach, QA/QC, risk management, budgets, schedules, client and agency communication, and successful delivery of multiple concurrent projects or pursuits. Strong leadership and collaboration skills, with the ability to influence across offices, geographies, and disciplines; lead teams with and without formal authority; mentor and develop staff; manage competing priorities; and lead effectively with minimal guidance and extensive latitude."
Preferred Qualifications:
"Established professional network and demonstrated relationships with clients, regulators, industry partners, and/or other stakeholders across the Southeast. Recognized technical or professional expertise in an environmental consulting discipline, with demonstrated ability to develop innovative solutions, methodologies, tools, or standards that advance client outcomes and SWCA’s technical reputation. Experience leading pursuits and projects of the highest complexity involving multiple jurisdictions, agencies, disciplines, phases, significant budgets, elevated levels of risk, controversy, or regulatory complexity, as well as experience supervising or providing leadership through other supervisors."
Other Job Conditions:
"This position may require domestic travel, including travel by commercial airline. Candidates must be able to obtain and maintain all valid travel documents and identification required for work-related travel throughout the duration of employment. Drives compliance of safety policies and reporting requirements to ensure overall team safety."
Pay Range:
"SWCA is committed to salary equity and transparency. The expected pay range for this Southeast- based position is $123,052.80 to $169,728.00 per year. Actual pay may vary based on experience, qualifications, geographic location, and other factors permitted by law. Eligible employees may also receive performance-based bonuses."
Benefits:
"As a 100% employee owned company, we invest in your future. Our Total Rewards package includes an Employee Stock Ownership Plan, 401(k) with profit sharing, medical, dental, and vision coverage, paid time off, wellness programs, and professional development opportunities."
We should not include the accommodation, technology in hiring, candidate use of AI, EEO, etc.
Now produce HTML.
Structure:
About the role
... combine About The Opportunity and About SWCA maybe two paragraphs.
Responsibilities
- ... all responsibility bullets combined from both lists.
Requirements
Minimum Qualifications paragraph.
Qualifications
Experience And Qualifications For Success paragraph.
Preferred Qualifications paragraph.
maybe combine? Could be twounder Qualifications.
Benefits
Total Rewards package paragraph.
Pay
Pay Range paragraph.
We should not include Schedule. Check for any duplicated lines: ensure we didn't repeat. Make sure we preserve all substantive info: Did we miss anything? The "Other Job Conditions" about travel and safety: we haven't included that. It's substantive. Should we include it under Responsibilities? Or maybe under About the role? It's about job conditions. Could be part of About the role or Responsibilities? The instruction: we must preserve ALL substantive information. So we need to include that somewhere. Could add a paragraph under About the role or maybe a new section? But we only have allowed headings; we could add a paragraph under About the role after the description. Or we could add aAbout the role
and include that info there. Thus in About the role paragraph we can include the remote, travel 5-10%, and also the Other Job Conditions (domestic travel, travel documents, safety compliance). That seems appropriate. Also note that the "What you will accomplish" list includes a note about travel (~5-10% travel required) which duplicates; we can keep but it's okay. Now ensure we didn't include any boilerplate like "Application Deadline", "Interviews may be scheduled", etc. We removed. Check for any leftover like "Closing", "If you need accommodation", etc. Remove. Now produce HTML. Be careful to escape any special characters? Not needed. Let's craft. About the role paragraph: combine two paragraphs. Paragraph 1: "SWCA Environmental Consultants is seeking a Principal Client Services Lead to join our Southeast team. In this role, you will support multidisciplinary environmental consulting and project delivery efforts for projects across a range of markets, services, clients, and geographies throughout the Southeast. This is a remote opportunity for the right candidate, with preference for candidates located within the Southeast United States. Depending on project needs, this position may require approximately 5–10% travel throughout the Southeast to support client engagement, regional coordination,