Principal Business Process Optimization Analyst

Responsibilities

• Design and lead business unit process improvement strategies, applying advanced-level DMAIC methodology aligned with business objectives.
• Develop and apply enterprise-level frameworks for assessing the strategic value of process transformation initiatives.
• Serve as a subject matter expert in process optimization and performance measurement.
• Guide cross-functional teams through complex transformation initiatives.
• Evaluate and integrate new technologies to enable process automation and efficiency.
• Influence governance and policy development related to process standards and best practices.
• Conduct benchmarking and competitive analysis to inform process innovation.
• Develop business cases and ROI models for strategic process investments.
• Partner with senior leaders to embed continuous improvement into organizational culture.
• Lead the development of process governance models and frameworks.
• Partner with enterprise architecture and IT to align process and system design.
• Evaluate vendor solutions and tools for process automation and optimization.
• Mentor junior analysts and contribute to knowledge sharing across the team.

Qualifications

• 7+ years of experience in business process improvement or business analysis.
• Subject matter expert within the area of specialization with understanding of interrelationships of different disciplines.
• Significant experience in enterprise process design and transformation.
• Significant experience in process automation tools and technologies.
• Advanced experience in benchmarking and competitive analysis.
• Advanced experience in business case development and ROI modeling.
• Advanced knowledge of strategic alignment of process initiatives.
• Advanced knowledge of governance and compliance in process management.
• Advanced knowledge of process maturity models and capability frameworks.
• Advanced skill in senior-level advising and strategic influence.
• Advanced organizational, planning and time management skills.
• Advanced research and analytical skills.
• Bachelor’s Degree in Business, Operations, or related field or equivalent combination of training, education and experience.
• Related optimization certification.
• Master’s Degree in related field or equivalent combination of training, education and experience (desired).
• Lean Six Sigma certification, Certified Business Process Professional (CBPP), or Certified Lean Practitioner (desired).

About the Role

Navy Federal provides much more than a job. We provide a meaningful career experience, including a culture that is energized, engaged and committed; and fierce appreciation for our teams, who are rewarded with highly competitive pay and generous benefits and perks.

Additional Information

• Hrs: Monday - Friday, 8:00AM - 4:30PM
• Loc: 820 Follin Lane, Vienna, VA 221805510
  Heritage Oaks Drive, Pensacola, FL 32526
  Security Drive, Winchester, VA 22602

About Us

Navy Federal Credit Union is recognized as one of the most trusted and respected employers in the industry. We are proud to be part of the Fortune 100 Best Companies to Work For® list multiple times and have received numerous awards for our commitment to diversity, inclusion, and employee well-being.

Equal Employment Opportunity

All qualified applicants will receive consideration for employment without regard to age, race, sex, color, religion, national origin, disability, veteran status, pregnancy, sexual orientation, genetic information, gender identity or any other basis protected by applicable law.