Principal Business Process Optimization Analyst

Responsibilities

• Design and lead business unit process improvement strategies, applying advanced-level DMAIC methodology aligned with business objectives.
• Develop and apply enterprise-level frameworks for assessing the strategic value of process transformation initiatives.
• Serve as a subject matter expert in process optimization and performance measurement.
• Guide cross-functional teams through complex transformation initiatives.
• Evaluate and integrate new technologies to enable process automation and efficiency.
• Influence governance and policy development related to process standards and best practices.
• Conduct benchmarking and competitive analysis to inform process innovation.
• Develop business cases and ROI models for strategic process investments.
• Partner with senior leaders to embed continuous improvement into organizational culture.
• Lead the development of process governance models and frameworks.
• Partner with enterprise architecture and IT to align process and system design.
• Evaluate vendor solutions and tools for process automation and optimization.
• Mentor junior analysts and contribute to knowledge sharing across the team.

Qualifications

• 7+ years of experience in business process improvement or business analysis.
• Subject matter expert within the area of specialization with understanding of interrelationships of different disciplines.
• Significant experience in enterprise process design and transformation.
• Significant experience in process automation tools and technologies.
• Advanced experience in benchmarking and competitive analysis.
• Advanced experience in business case development and ROI modeling.
• Advanced knowledge of strategic alignment of process initiatives.
• Advanced knowledge of governance and compliance in process management.
• Advanced knowledge of process maturity models and capability frameworks.
• Advanced skill in senior-level advising and strategic influence.
• Advanced organizational, planning and time management skills.
• Advanced research and analytical skills.
• Bachelor’s Degree in Business, Operations, or related field or equivalent combination of training, education and experience.
• Related optimization certification.

Desired Qualifications

• Master’s Degree in related field or equivalent combination of training, education and experience.
• Lean Six Sigma certification, Certified Business Process Professional (CBPP), or Certified Lean Practitioner.

About Us

Navy Federal provides much more than a job. We provide a meaningful career experience, including a culture that is energized, engaged and committed; and fierce appreciation for our teams, who are rewarded with highly competitive pay and generous benefits and perks. Our approach to careers is simple yet powerful: Make our mission your passion.

Additional Information

• Hrs: Monday - Friday, 8:00AM - 4:30PM
• Loc: 820 Follin Lane, Vienna, VA 221805510 Heritage Oaks Drive, Pensacola, FL 32526141

Security

Hours: Monday - Friday, 8:00AM - 4:30PM

About Navy Federal

Navy Federal Credit Union is recognized as one of the most trusted and respected financial institutions in the country. We are proud to be a part of the Navy Federal family and to offer a rewarding career opportunity. Navy Federal is an equal opportunity employer and is committed to providing a diverse and inclusive workplace.