Principal Business Operations Analyst

Job Description

The Transformation Office drives operational efficiency and strategic change across Datasite through four pillars: the FDE Program, AI Enablement, Non-AI Transformation, and Operations / Executive Support. The Principal Business Operations Analyst is the connective, do-everything engine of the Transformation Office — a senior right hand to both the Director of Transformation Programs and the VP of Transformation, operating across all four pillars.

What You’ll Do

• FDE Program support: Support the Forward Deployed Engineering program as needed — opportunity intake, requirements capture, coordination across paired FDE / platform teams, and tracking planned value to actual value. Partner with FDE leadership to understand priorities and focus your time to the most critical tasks.
• Operational leverage & first-pass execution (Operations pillar): Take ambiguous, high-priority asks from Transformation Office leadership and turn them into strong first drafts and finished deliverables — decks, executive communications, briefing docs, trackers, status updates, and analysis. You run point on the first 80% so leadership can refine the last 20%.
• Data analysis (Operations & AI pillars): Lead end-to-end analysis across financial, operational and AI usage domains, with a focus on ROI, cost optimization and consumption economics (e.g., token usage, API spend). Build models, translate data into actionable insights, and identify opportunities to improve spend and validate business value. Partner with stakeholders to define metrics, track realized vs. expected outcomes, and drive disciplined measurement of impact at scale.
• AI Enablement & ad hoc analysis: Jump into AI Enablement support and miscellaneous AI requests, especially those requiring large data pulls and analysis. Pull, structure, and analyze data to answer questions quickly and credibly.
• Portfolio & intake support (Operations pillar): Help maintain the transformation portfolio and intake funnel — tracking initiatives, keeping documentation current, and ensuring work routes correctly through the Transformation Office.
• Process automation & efficiency: Identify and build out automations for recurring Transformation Office and cross-functional workflows — reporting, intake, tracking, and reusable templates — reducing manual effort across the office.
• Cross-pillar gap-filling: Plug into any pillar wherever capacity is needed. The defining trait of this role is range, not specialization.

What We’re Looking For

• 6–9 years in business operations, chief-of-staff-adjacent roles, management consulting, program leadership, or business analysis — ideally in SaaS, technology, or a PE-backed environment.
• A genuine generalist who thrives wearing multiple hats; takes pride in volume and quality of throughput rather than guarding a single scope.
• Strong execution instincts — turns ambiguous asks into clear, polished first drafts (decks, communications, analysis) with minimal direction.
• Comfort with data: able to pull, structure, and analyze large data sets independently to answer operational and AI-related questions. SQL or equivalent querying capability is a strong plus.
• AI fluency — understands what AI and automation can or can’t do and can apply AI tools to accelerate both their own work and the office’s.
• Process-automation aptitude — spots repetitive work and builds reusable solutions.
• Exceptional written and verbal communication; your drafts go in front of senior leaders.
• Highly organized, fast-moving, and comfortable shifting priorities daily.
• Low ego, high ownership — willing to do both high-visibility and behind-the-scenes work to make leadership successful.

Pay Range

$99,000.00 - $172,700.00

About the Role

Talent doesn’t always just go in one direction or fit in a single box. We’re happy to see whatever your superpower is and find the best place for it to flourish. Get started now, we look forward to meeting you.