Principal Business Intelligence Analyst

About the role

At Henry Ford Health, we're committed to advancing health and improving lives for the millions of people we serve across Michigan and around the world. As one of the nation's leading academic health systems, we provide a comprehensive continuum of care that includes primary and preventive services, specialty and complex care, virtual care, pharmacy, home health, eye care, health insurance, and more. With 12 hospitals and hundreds of ambulatory care locations, including former Ascension Southeast Michigan and Flint Region facilities, our growing network expands access to exceptional care in the communities we serve. Headquartered in Detroit, Henry Ford Health is helping shape the future of healthcare through the transformative Future of Health: Detroit initiative, a $3 billion investment that is redefining our academic healthcare campus and advancing innovation, research, education, and community impact. Our work is grounded in purpose, collaboration, and belonging. We empower team members to grow their careers, contribute innovative ideas, and make a meaningful difference every day. Whether you're caring for patients, supporting operations, conducting research, or driving new solutions, you'll be part of a team united by a shared mission: delivering exceptional care, advancing health outcomes, and building healthier communities for all.

Responsibilities

• Act as an interdependent member of the analytics community, playing a pivotal role in building a data‑driven culture within the Henry Ford Health System.
• Serve as a trusted advisor to organization leaders and department team members.
• Work cross‑functionally to gather data, generate reports, and provide actionable interpretation of information to customers at all levels (executives, physicians, clinical staff, peers, external oversight/regulatory bodies).
• Develop comprehensive routine and ad‑hoc reports and implement new or improved reporting processes to support strategic goals or key operations.
• Fulfill complex requests, work effectively, provide clarity in ambiguous situations, manage deadlines, and maintain timeliness and quality of delivery.
• Anticipate and quickly adapt to evolving customer needs.
• Demonstrate excellent analytical and problem‑solving skills with keen attention to detail.
• Exemplify leadership qualities and serve as a mentor to peers.

Qualifications

• Bachelor's degree in healthcare, Business Administration, Computer Science, Engineering, Mathematics, Statistics, or Applied Science (required).
• Master's degree in healthcare, Business Administration, Computer Science, Engineering, Mathematics, Statistics, or Applied Science (preferred).
• Minimum of six (6) years of experience in a healthcare or business setting.

Skills

• Expert in the use of Excel, SQL, Power BI, Tableau, Qlik, Toad, or other BI tools and report building.
• Demonstrated application of statistical concepts.
• Expert in the use of relational databases and development of data visualizations.
• Proven customer service experience with strong active listening skills.
• Ability to effectively present complex information to diverse audiences.
• Expert written and verbal communication skills.
• Experience with any Enterprise Databases or shared data repository.
• Experience with Electronic Medical Record System (EMR) report development.
• Experience in the use of a programming language.
• Epic certification in Clarity/Caboodle Data Model.
• Process