Principal Associate, Project Management - Card Delivery and Planning Team (Hybrid)

Overview

The Principal Associate, Project Manager at Capital One supports high-value projects for the Card and Personal Loans agenda. Key responsibilities include leading and overseeing project management tasks, collaborating with teams on larger initiatives, collecting and analyzing data, implementing process improvements, tracking and resolving issues, and acting as a subject matter expert.

General Responsibilities

• Leading and owning oversight of small and medium-sized project management work
• Collaborating with teammates on larger initiatives
• Collecting data and information and using analytics and reporting to provide transparency to senior leadership and executives
• Identifying and implementing process improvements to drive issue resolution and risk mitigation activities
• Tracking and resolving process breakdowns
• Developing and maintaining formal documentation including project risks, schedule/tasks, and decisions
• Acting as a subject matter expert to effectively partner with project customers to achieve desired outcomes or improvements by clarifying needs and providing appropriate solutions

Qualifications

• High School Diploma, GED, or equivalent certification
• At least 2 years of project management or process management experience
• At least 2 years of experience supporting, partnering, or interacting with internal business clients
• At least 2 years of experience with Microsoft Office or G Suite

Preferred Qualifications

• Bachelor’s Degree or military experience
• 3+ years of experience with project management tools (Jira, MS Project, Confluence)
• 3+ years of experience working, supporting, or partnering with internal business clients
• 3+ years of Project Management or Process Management experience
• PMP, Lean, Agile, or Six Sigma certification
• Strong communication and collaboration skills
• Strong problem-solving and influencing skills

Benefits

Capital One offers a comprehensive, competitive, and inclusive set of health, financial, and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

Application Information

No agencies please. For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

Contact Information

For more information about career opportunities at Capital One, visit our careers website. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.