Jobs · Education · Virginia

Principal Associate- Global Workforce Privacy

Capital One · Richmond, VA · 5 days ago
Education$99k–$113k/yrFull-time

Responsibilities

  • Define and document the fulfillment process for all applicable regulatory requirements, including global.
  • Manage the intake and fulfillment process for all workforce privacy data subject rights (DSR) requests, including access, deletion, and correction.
  • Collaborate with subject matter experts on all workforce privacy requirements and the legal exceptions applicable to global jurisdictions to ensure processes maintain compliance.
  • Maintain and refine local work instructions (LWI), process flows, and FUSE risk controls to ensure seamless execution and compliance.
  • Report on privacy request metrics, including volumes, completion rates, and outcomes (denials vs. completions) for RCSA and other risk reporting.
  • Participate in and support regulatory exams and internal DE/OE testing to validate control effectiveness.
  • Maintain and update case management system (Salesforce) categories and trackers to ensure accurate data capture and reporting.
  • Partner closely with Legal, Compliance, and HR Risk teams to develop and implement new procedures for emerging data sets and regulatory changes.
  • Drive well-managed changes to systems and business processes through strategic problem-solving, and leverage technology, including AI, to enhance efficiency and deliver seamless experiences.

Qualifications

  • High School Diploma, GED or equivalent certification.
  • At least 3 years of experience in process, project, or equivalent combination of related experiences, including effective stakeholder management.
  • Business Process Management (BPM) certification.
  • 1+ years of experience with Google Suite products (Google Docs, Sheets, Slides).

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