Principal Analyst

About the role

KLAS is dedicated to improving healthcare by amplifying the voice of providers and payers through collaboration, insights, and transparency. The insights produced here influence how healthcare providers evaluate technology, make strategic decisions, and ultimately improve patient outcomes.

Responsibilities

• Transform qualitative and quantitative findings into clear, structured deliverables such as strategic reports, deep-dive analyses, frameworks, and market overviews.
• Synthesize complex inputs into compelling, insight-driven stories that help healthcare leaders understand what matters and what to do next.
• Drive the creation of major research deliverables, ensuring accuracy, clarity, and alignment with the strategic direction set by the Group Director.
• Present key findings to healthcare leaders, guiding conversations around market dynamics, strategy, and industry change.
• Represent KLAS externally. Contribute to webinars, conferences, and industry discussions as a visible thought leader.
• Mentor Senior Analysts by helping them develop stronger synthesis, writing, and narrative-building skills.
• Partner with Group Directors to refine research roadmaps and strengthen the insight narrative within your market domain.
• Work closely with Engagement, Sales, Marketing, and Content Support to ensure KLAS insights are clearly communicated and widely impactful.
• Stay close to the provider voice. Participate in provider research conversations and ongoing market analysis to deepen your understanding of healthcare challenges and opportunities.

Requirements

Exceptional communication skills and the ability to craft compelling executive-level narratives
Strong analytical synthesis and editorial judgment
6–10 years of experience in healthcare research, consulting, advisory, or a related field
Experience presenting insights to senior stakeholders or producing externally facing thought leadership
Deep subject-matter expertise within healthcare markets, ideally within provider or health IT ecosystems
A bachelor’s degree in Healthcare Administration, Public Health Policy, Business Strategy, Communications, or a related field
An advanced degree (MPH, MBA, MHA) is preferred but not required

Qualifications

The salary range for this role starts at $130,000 per year. Final compensation will be determined according to the candidate’s relevant experience, skills, and qualifications.

Benefits

We offer exceptional benefits, including medical, dental, vision, life insurance, HSA with company match, 401K with company match, PTO, and more.

Schedule

All employees undergo a comprehensive internal education program to gain knowledge of the healthcare information technology industry and KLAS' methodology.

Pay

The salary range for this role starts at $130,000 per year. Final compensation will be determined according to the candidate’s relevant experience, skills, and qualifications.

Benefits

We offer exceptional benefits, including medical, dental, vision, life insurance, HSA with company match, 401K with company match, PTO, and more.

Company Culture

We are committed to fostering a welcoming and supportive team environment where every team member can excel. Our culture emphasizes collaboration and continuous learning with a dedication to enhancing global healthcare. Here’s what you can expect:

• Welcoming and Supportive Team: From day one, you'll be valued and supported in your professional development.
• Investment in New Hires: We invest in our new hires through an internal education program designed to get you up to speed with KLAS and Health Information Technology (HIT).
• Career Development: Regular one-on-one meetings, quarterly conversations, and mentoring opportunities to support your growth.
• Hybrid Schedule: Our hybrid work policy allows team members to work both remotely and in the office. This flexible approach provides team members with a balance between in-person collaboration and remote work autonomy.
• Enjoyable Work Environment: We strive to make work enjoyable with quarterly team activities, monthly office events such as chili cook-offs and costume contests, catered lunch once a month, snack room, and more.
• Inclusive Culture: We are committed to creating an inclusive environment where everyone feels valued and respected. Our employee resource groups, sponsored by our executives, provide additional support and community for our team members.

Core Values

We believe in upholding these values to create a positive and productive workplace. Our core values of integrity, passion, accountability, trust, and humility guide everything we do.

EEO Statement

We are an equal opportunity employer and welcome candidates from diverse backgrounds.