Principal AI Product & Strategy Manager, Technical

About the role

The Principal AI Technical Product & Strategy Manager is a visionary product leader, customer evangelist, and execution driver responsible for bringing T-Mobile's most ambitious AI innovations from concept to commercial success. This role owns end-to-end product strategy and delivery for breakthrough AI initiatives, working in a fast-paced, entrepreneurial environment within T-Mobile's AI Commercialization team.

This position is open to candidates in Bellevue, WA and Frisco, TX only and requires the successful candidate to be in the office three days per week. This is not a remote position.

Responsibilities

• Conducting market research and writing features or user stories
• Determining specifications and defining long-term strategy of the product
• Creating the product road map and driving technical delivery end to end
• Defining scope for releases/product increments and partnering with development, project/program management, marketing, and other key stakeholders
• Supporting and driving go-to-market activities as needed

Vision & Strategy for AI Products

• Owns product vision, strategy, and roadmap for flagship AI initiatives from concept to market launch
• Conducts deep customer research and market analysis to identify breakthrough AI opportunities
• Develops compelling business cases and value propositions for new AI products
• Partners with leadership to secure funding and resources for innovation initiatives
• Defines success metrics and tracks progress against ambitious growth targets

Customer Evangelist

• Leads customer discovery and validation activities for new AI products
• Writes detailed product requirements, user stories, and acceptance criteria for AI-powered features
• Designs and executes rapid prototyping and MVP development cycles
• Conducts user testing and iteration based on customer feedback
• Ensures AI products deliver measurable customer value and exceptional user experience

Product Execution & Technical Delivery

• Collaborates with Technical Architects to ensure AI solutions are technically feasible and scalable
• Partners with UX/UI designers to create intuitive and engaging AI interactions
• Works with engineering teams to deliver products on time and within scope
• Coordinates with GTM and commercialization teams to develop launch strategies
• Drives resolution of technical and business challenges that arise during development

Requirements

• Bachelor's Degree in Computer Science, Engineering, IT or equivalent experience
• 8+ years’ experience in hands on technical role writing production code, solution engineering, or technical architecture in large scale company / application / product environment
• More than 10 years Relevant Product Management experience in an agile software product development environment

Skills

• Business Operations - Demonstrates complete mastery of business side skills
• Business Analysis - Validated analytical skills with demonstrated ability to identify/analyze/synthesize product use data
• Customer Experience Management - Mastery level understanding of customer experience
• Technology - Mastery level understanding of platform technologies and components
• Agile Methodologies - Shown success in directing matrixed resources and delivering software, with Agile Scrum methodologies
• AI/ML Product Expertise - Deep understanding of AI technologies, capabilities, and limitations
• Data-Driven Decision Making - Proficiency with analytics tools and metrics-based product optimization

Benefits

At T-Mobile, our benefits exemplify the spirit of One Team, Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits.

Pay

The pay range for this role is $139,700 - $252,000. The successful candidate’s actual pay will be based on various factors, such as work location, qualifications, and experience, so the actual starting pay will vary within this range.

Corporate Bonus Target: 20%. Most Corporate employees are eligible for a year-end bonus based on company and/or individual performance.