Prime Air Ops Manager , Amazon Prime Air

About the Role

Prime Air is seeking an experienced Drone Operations Manager to own the end-to-end operation at our drone delivery hubs. This person will act as the leader of the Prime Air commercial operations center. In that capacity, they will manage all aspects of the commercial ops, including our fulfillment center (outbound/inbound), drone maintenance and spare parts, and flight operations. They will act as the senior leader on site and have direct responsibility over managers and employees on site. They will partner with Prime Air customer-facing teams (customer support, marketing, PR) to provide the best ultra-fast delivery experience, and with technical and support functions (Training and Compliance, Product, Engineering, IT, Facilities, Finance, HR, Supply Chain) to drive a highly efficient operation and ultimately have direct impact on Prime Air's S-team goal of delivering packages to customers via drone.

Key Job Responsibilities

• Manage all aspects of the commercial operations center, including fulfillment center (outbound/inbound), drone maintenance and spare parts, and flight operations
• Act as the senior leader on site with direct responsibility over managers and employees
• Partner with customer-facing teams (customer support, marketing, PR) to provide the best ultra-fast delivery experience
• Partner with technical and support functions (Training and Compliance, Product, Engineering, IT, Facilities, Finance, HR, Supply Chain) to drive a highly efficient operation

Basic Qualifications

• 3+ years of direct management experience
• Experience with the full staffing lifecycle, including interviewing, hiring, performance management, promotions and terminations
• Experience with performance metrics and process improvement and Lean techniques
• Experience in a people management or leadership role which includes coaching and developing others
• Experience working with changing priorities and schedules
• Bachelor's degree
• Can lift up to 49 pounds, stand/walk during shifts lasting up to 12 hours, and frequently push, pull, squat, bend, and reach
• Can work in an environment where the noise level varies and is subject to variable temperatures and weather conditions, including working outside in outdoor temperatures and refrigerated environments
• Travel up to 50% of the time
• Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays

Preferred Qualifications

• Experience in Space Vehicle/Satellite Operations, Space Communications or related industry

Pay

USA, TN, Memphis - 105,500.00 - 142,700.00 USD annually. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location.

Benefits

• Health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans)
• Employee Assistance Program (EAP), Mental Health Support, Medical Advice Line
• Flexible Spending Accounts
• Adoption and Surrogacy Reimbursement coverage
• 401(k) matching
• Paid time off
• Parental leave

Schedule

Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays. Shifts may last up to 12 hours with standing/walking required.

This response is AI-generated, for reference only.