Prime Air Area Manager, Amazon Prime Air

Key job responsibilities

• Lead and support teams across flight operations, ground handling, and fulfillment to ensure safe, efficient, and customer-focused delivery performance.
• Drive key operational metrics including safety, quality, and delivery efficiency.
• Monitor real-time operations to remove barriers and maintain system uptime.
• Partner with Operations Managers and cross-functional teams to execute staffing and operational plans.
• Ensure compliance with safety and regulatory standards.
• Identify and implement process improvements.
• Develop and coach associates.
• Provide clear escalation and communication during active operations.
• Directly manage a team of hourly associates, overseeing scheduling, performance management, and day-to-day coaching and development.
• Address associate relations matters including attendance, performance concerns, and corrective action as needed.
• Maintain accurate timekeeping, headcount tracking, and staffing records for your team.

Basic Qualifications

• 1+ years of direct people management, including performance management and employee development experience
• Bachelor's degree or equivalent, or 2+ years of Amazon experience
• Experience in a fast-paced, automated, industrial, logistics, production or manufacturing environment
• Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
• Can carry/lift up to 50 lbs, stand/walk during shifts lasting up to 12 hours, and frequently push, pull, squat, bend and reach
• Can work in an environment where the noise level varies and is subject to variable temperatures and weather conditions, including working outside in outdoor temperatures and refrigerated environments
• Can show a demonstrated record of good attendance and the ability to consistently arrive on time for scheduled shifts
• Able to analyze performance metrics and take action to improve results

Preferred Qualifications

• Prior experience in the drone/aerospace industry
• Experience working cross-functionally with technical and support teams