Pricing Specialist

Location: Malvern, PA 19355

Schedule

Monday - Friday, 8:00 am - 5:00 pm (Hybrid: 3 days per week, mostly Tues/Wed/Thurs, or as business needs require)

Pay

USD 30.00 - 35.00 per hour

Qualifications

• Bachelor's degree in Finance, Accounting, Business, Economics, or a related field and 1+ years of relevant experience; or
• Equivalent combination of education and a minimum of 3 years of progressive experience in pricing, data analysis, customer service, sales support, accounting, or related business functions

Preferred:

• Experience with SAP, Pricefx, Power BI, QlikView, or similar ERP and business intelligence tools
• Experience working with large customer accounts and high-volume transactions

Responsibilities

• Review, manage, administer, and execute customer pricing programs, rebates, credits, and pricing-related customer support activities
• Ensure accurate and timely processing of pricing transactions
• Support regional sales through pricing administration, customer account maintenance, program management, and issue resolution
• Serve as liaison between customers, Sales, Customer Master, Finance, and Management
• Calculate, document, analyze, and process customer credits based on distributor-submitted documentation
• Investigate, analyze, and resolve discrepancies in claims, including pricing differences, location differences, contract interpretation issues, and transactional discrepancies
• Utilize systems including Pricefx, SAP, Power BI, QlikView, Excel, and other reporting tools
• Work with customers and Sales teams to resolve disputes and provide documentation
• Collaborate with Sales to document and administer rebate and incentive programs
• Validate customer submissions and transactions against contractual agreements
• Calculate rebate payouts and process submissions
• Investigate and resolve discrepancies between contracts, customer backup, and system transactions
• Process ad hoc credit requests with appropriate approvals
• Research and resolve complex pricing issues (sales agreements, price changes, customer offers, invoice discrepancies, special pricing arrangements)
• Ensure pricing accuracy across transactions and programs
• Process new customer account requests and updates; validate customer information
• Respond to customer inquiries regarding pricing, rebates, invoice disputes, and sales support programs
• Act as a primary point of contact for pricing-related issue resolution

Benefits

• Voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, and a legal plan
• Retirement savings plan
• Service bonus and holiday pay plans (earn up to eight paid holidays per benefit year)
• Transit spending account
• Paid sick leave under the applicable state or local plan