Preventative Maintenance Technician

Join our team and deliver exceptional guest experiences before they even begin. At Horseshoe Bay Resort, we’re looking for detail-oriented Preventive Maintenance Technicians to ensure every guest room meets the highest standards prior to check-in. In this role, you’ll proactively identify and resolve mechanical and aesthetic issues—playing a key part in creating a flawless first impression for every guest.

About the Resort

Located in the Texas Hill Country on the shores of Lake LBJ, Horseshoe Bay Resort is a AAA Four Diamond destination recognized among Condé Nast Traveler’s Top Resorts in the Southwest. With world-class golf, a full-service spa, marina, and expansive amenities across 7,000 acres, we offer a dynamic environment where hospitality professionals can grow and make a meaningful impact.

Responsibilities

• Perform scheduled preventive maintenance on guest rooms, including painting, sheetrock repair, and general mechanical work
• Use HOTSOS to log issues, track progress, and maintain accurate records
• Maintain proper supply levels and an organized workspace
• Partner with internal departments and external vendors to complete work efficiently
• Ensure all work meets resort standards and safety protocols

Requirements

• Experience with facility maintenance tools; painting and general repairs preferred
• Strong organizational and communication skills
• Experience with maintenance tracking systems (HOTSOS preferred)
• Must be 18+ years old (21+ if operating a resort vehicle)
• Valid driver’s license with a clean driving record
• OSHA Hazard Communication certification is a plus

Physical Requirements

• Ability to stand, walk, and use stairs throughout the day
• Ability to lift and move up to 15 lbs and reach all areas of a guest room
• Professional fluency in English (reading, writing, and speaking)
• Strong commitment to safety, cleanliness, and teamwork

Experience

• Cross-Functional Coordination: Demonstrated ability to work collaboratively with internal teams and external vendors to prioritize tasks, minimize downtime, and maintain operational efficiency
• Work Order & Systems Management: Experience using maintenance tracking systems (e.g., HOTSOS, CMMS) to document tasks, monitor progress, and ensure timely completion of repairs
• Preventative Maintenance Experience: Proven experience performing routine maintenance in hospitality, residential, or commercial environments, including painting, drywall repair, and basic mechanical work

Education

• High School diploma or equivalent (required)
• Some college or better (preferred)
• Associate degree or better (preferred)

Benefits

• Medical, Dental, and Vision Insurance
• Short- and Long-Term Disability Coverage
• Life, Major Illness, and Accident Insurance
• Associate Relief Fund access
• 401(k) with employer match
• Competitive pay with regular reviews
• Paid vacation and holidays

Resort Perks

• Weekly meal subsidies and dining/retail discounts
• Access to resort amenities, including golf (based on availability)
• Discounted rates at Crescent Hotels & Resorts properties nationwide