Preventative Maintenance Engineer

About the Role

Exceptional guest experiences rely on safe, well-maintained, and fully operational hotels — and our Maintenance Engineers help make that happen behind the scenes every day. As a Maintenance Engineer, you’ll support the overall maintenance and upkeep of the hotel by handling general repairs, preventative maintenance, painting, plumbing, and engineering support across guest rooms, public spaces, and back-of-house areas. This role is perfect for someone who enjoys hands-on problem solving, takes pride in maintaining high standards, and thrives in a fast-paced hospitality environment.

Responsibilities

• Deliver on the promise of Sonesta Service in all interactions with guests and clients according to the Sonesta G.U.E.S.T. standards.
• Take responsibility for and inform management of hazardous situations, emergencies or threats to the security of guests, associates or hotel assets.
• Complete work orders such as replacing ceiling tiles, filters, light bulbs, patching vinyl, painting, repairs to pipe lines, toilets, sinks, kitchen and laundry equipment, etc.
• Perform preventative maintenance duties as assigned.
• Monitor efficiency of equipment and electrical systems such as air conditioning controls, guests entrance/access doors, television sets, and lighting systems; make minor repairs and/or replacements to ensure proper operation and maximum efficiency.
• Refurbish furniture and fixtures such as cabinets, tables, chairs, doors, windows, counters.
• Paint and finish furniture and fixtures in guest rooms, if needed.
• Maintain the safety and cleanliness of exterior of the facility, grounds, pool and exercise/sport facilities (including property signs, lighting and snow removal).
• Follow procedures that ensure the security of inventory and assets such as tools, supplies, equipment, furniture, televisions, etc.
• Maintain front entrance area, parking lot, and street entrance in a clean and presentable manner.
• Ensure that assigned equipment is prepared and operational for the following day’s work.
• Perform maintenance and repair work on the interior and exterior of buildings, hotels rooms and contents, laundry and kitchen/refrigeration equipment, lighting, heating, air conditioning (HVAC), ventilation, and water treatment systems, and swimming pool (if applicable), etc.
• Perform preventive maintenance as outlined in the PM Works program, including:
  • Inspect building, furniture, bathrooms, guest rooms, and all equipment to ensure it is functioning properly and efficiently.
  • Read and record mechanical and other meters to ensure effective energy management.
  • Maintain inspection log and records of scheduled work and repairs.
• Promote teamwork and quality service through daily communication and coordination with other departments.
• Comply with federal, state and local laws regarding health, and safety services.
• Perform other duties as assigned.

Requirements

• Perform general maintenance and repair work across guest rooms, public spaces, back-of-house areas, and hotel facilities.
• Support preventative maintenance programs for HVAC systems, plumbing, electrical systems, lighting, painting, carpentry, and general building upkeep.
• Respond to guest maintenance requests and operational repair needs quickly and professionally to support guest satisfaction.
• Perform painting, patching, touch-up work, minor plumbing repairs, fixture replacements, and routine engineering tasks as needed.
• Assist with troubleshooting and repairing hotel equipment, appliances, mechanical systems, and operational issues.
• Maintain cleanliness and organization across maintenance shops, storage areas, equipment rooms, and workspaces.
• Monitor building systems and report safety hazards, maintenance concerns, or operational issues promptly.
• Follow OSHA regulations, hotel safety procedures, preventative maintenance standards, and operational policies at all times.
• Support renovation projects, room inspections, and facility improvement initiatives as needed.
• Partner closely with Housekeeping, Front Office, Food & Beverage, and hotel leadership teams to support smooth hotel operations.
• Maintain maintenance logs, work orders, and operational documentation accurately.
• Any other duties as assigned.

Qualifications

• Previous maintenance, engineering, facilities, hotel maintenance, painting, plumbing, HVAC, or building operations experience preferred.
• Basic knowledge of general maintenance, plumbing, painting, electrical systems, carpentry, and preventative maintenance procedures.
• Ability to troubleshoot and complete routine repairs efficiently and safely.
• Strong problem-solving skills with attention to detail and operational quality.
• Ability to work independently and manage multiple priorities in a fast-paced hospitality environment.
• Strong communication, teamwork, and organizational skills.
• Flexible availability including mornings, evenings, weekends, holidays, and on-call support as needed.
• Technical certifications, trade school training, or hospitality engineering experience preferred.
• A passion for hospitality, teamwork, operational excellence, and creating safe and welcoming guest experiences.

Benefits

• Medical, Dental and Vision Insurance
• Health Savings Account with Company Match
• 401(k) Retirement Plan with Company Match
• Paid Vacation and Sick Days
• Sonesta Hotel Discounts
• Educational Assistance
• Paid Parental Leave
• Company Paid Life Insurance
• Company Paid Short Term and Long Term Disability Insurance
• Various Employee Perks and Discounts
• Hospital Indemnity
• Critical Illness Insurance
• Accident Insurance