PrestaShop Store Care & Maintenance Plan
The Store Care Plan offers continuous monitoring of your PrestaShop store, including uptime, cron, and core health, with alerts and logs of every minute worked.
Who it is for
- Owners looking for a safe pair of hands without a full-time developer
- Stores with a steady trickle of small jobs like module settings, cache clears, cron repairs, and PHP notices
The watch and fix distinction
This plan distinguishes between monitoring and actual repairs. Alerts are triaged, and larger issues are quoted upfront. Every minute is logged, ensuring transparency.
What the included hours actually cover
- Configuration changes
- Safe cache and OPcache clears
- Cron repair
- Module settings and minor conflicts
- Fixing obvious PHP errors and warnings
- Small template tweaks
- Applying low-risk updates
The pool is 2 hours per month with no rollover, and can be flexed up to a 6-hour cap in a heavy month. Any work beyond this is billed in 15-minute increments or quoted as a project.
We log every minute to ensure visibility, and our experts handle operations specific to your PrestaShop version, ensuring accurate and effective repairs.
What we deliberately do not do here
- Building new features, custom modules, theme migrations, or full performance/security remediations
- Incident cleanup after compromises
The relationship remains transparent: you always know if you're getting maintenance or a project, and your monthly hours are never silently consumed by something that should have been a quote.
Where it fits in the range
- Operational backbone of the range
- Right floor for a store wanting things handled rather than only watched
- Adds SEO Care Plan for organic health, or Growth Care Plan for tracking, feed, and ad hygiene
- Layer on top of this plan rather than replace it
- Or combine all three under one accountable team with a quarterly strategic review
See the full range under Expert Services.