Jobs · Human Resources · Wisconsin

Press Instructor - Print Applications & Productivity

Heidelberger Druckmaschinen AG · Green Bay, WI · 1 mo ago
Human Resources$65k–$75k/yrFull-time

About the role

The Press Instructor educates customers on the operation of Manroland sheetfed presses, color measurement devices, and related peripherals to ensure equipment operates as designed while delivering optimal customer satisfaction. Customer service is the cornerstone of the role, requiring personalized, consistent, competent, and proactive service support while representing the company professionally.

Responsibilities

  • Provide training and instruction for customers on Manroland sheetfed press equipment and related technologies.
  • Support successful commissioning and operator instruction during press installations.
  • Train customers on print color management and optimization of makeready processes.
  • Perform efficient troubleshooting during print application service calls.
  • Communicate professionally with customers at all organizational levels regarding press operation, performance, and productivity improvements.
  • Stay current with print application training, industry trends, and the latest software innovations.
  • Promote training, consulting, software, and performance improvement services to customers.
  • Provide support related to consumables and best practices for optimal press performance.
  • Assist with onsite productivity evaluations and process improvement initiatives.

Requirements

  • Travel: Continually (67% to 100% of the time). Candidates should reside within the Central United States and be located within a one‑hour drive of a major airport. Preferred states include IL, IN, IA, KS, MI, MN, MO, NE, ND, OH, OK, SD, TX, WI.
  • 3 to 5 years of experience operating and/or training on Manroland sheetfed presses.
  • Strong knowledge of computers, including Windows, macOS, and networking.
  • Proficiency with Microsoft Office Suite.
  • Self‑starter with ability to resolve complex technical and operational challenges.
  • Strong presentation and communication skills with ability to train audiences at all levels.
  • Ability to manage multiple high‑priority projects and action items simultaneously.
  • Basic math skills (addition, subtraction, multiplication, division).
  • Ability to use and calibrate job‑related testing and measuring equipment.
  • Ability to follow detailed service manuals, operating procedures, and training documentation.
  • Familiarity with basic hand tools required.

Skills

Technical training, press operation, color management, troubleshooting, customer service, presentation, communication, project management, software proficiency (Microsoft Office), basic math, equipment calibration, hand‑tool use.

Pay

Pay Range: $65,000 - $75,000

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