President, Personal Lines

Key Responsibilities

• Provide overall leadership and management of the agency across multiple states in the US.
• Oversee personal lines operations, including new business intake, renewals, and client service.
• Develop and implement strategies to grow the agency profitably and sustainably.
• Build, mentor, and manage staff across sales support, operations, and client service.
• Establish and refine workflows, processes, and KPIs to optimize efficiency and service quality.
• Serve as the primary liaison between the agency, AACI Group leadership, and carrier partners.
• Ensure compliance with insurance regulations and maintain high ethical standards.
• Collaborate with AACI’s technology and product teams to integrate AI-native tools and digital services into agency operations.
• Represent the agency in industry and community settings, helping position the agency as a trusted leader in catastrophe-prone markets.

Qualifications

• 10+ years of experience in insurance, with significant leadership responsibility in an agency or carrier setting.
• Proven track record of managing teams and scaling operations in personal lines insurance.
• Deep knowledge of West Coast homeowners and catastrophe-exposed markets.
• Strong business acumen, with ability to balance growth, efficiency, and compliance.
• Strong proficiency with digital tools and technology, with ability to learn and implement new systems quickly.
• Entrepreneurial mindset with experience in early-stage or growth environments preferred.
• Excellent leadership, communication, and organizational skills.
• Ability to collaborate across functions and adapt to a fast-changing environment.